Account Manager I
Careem
Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.
- Account Management: Develop strong long-lasting relationships as the main point of contact. You are responsible for key restaurant partners' engagement and satisfaction.
- Growth: You are responsible for driving business growth and setting the growth strategies of accounts and improving on their commercial and operational performance.
- Analysis: Analyze data on accounts performance and quantify your actions. All decisions should be backed up by data to improve performance of key accounts.
- Performance Meetings: You will complete merchant performance reviews monthly and draw out next month’s plans based on what was discussed.
- Partner with internal teams: Work closely with internal stakeholders and supply, partner and customer domains to ensure meeting growth objectives.
- A minimum of 0 to 3 years of experience in Account Management, Marketing, Sales, or Business Development roles
- Excellent attention to detail, people skills and organization skills
- Ability to create and maintain relationships
- Strong problem solving skills and data analysis
- Demonstrate experience using Microsoft Office tools and related project/program management applications to drive best practice
- You must be a self-starter as we’ll look for you to manage your own time and priorities
What we’ll provide you
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
- Work and learn from great minds by joining a community of inspiring colleagues.
- Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
- Explore new opportunities to learn and grow every day.
- Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
- Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.