Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

We have recently launched our services in Taiwan including Rocket Delivery which offers next-day delivery for a wide selection of items at affordable prices and Rocket Overseas which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did we ever live without Coupang?

What You Will Do:

• Monitor the area delivery service and process and implement improvement measures in order to meet the daily goals. Set directions for area operation, draft implementation plans, perform personnel management and manage the area's costs and other metrics.

• Handle various warehouse activities using strict guidelines.

• Expected to understand aspects of production; adhere to strict safety, quality, and production standards.

• Oversee the day-to-day operations of the warehouse, including receiving products using radio frequency scanners, relocating products using forklifts or pallet jacks. Inspecting products for defects and damages. Trained in picking, sorting and packing. In a timely manner pull and pack merchandise from a multi-level mezzanine to fulfill orders.

• Ensures orders are handled timely and efficiently and customer's service standards are upheld.

• Drive continuous improvement initiatives to enhance operational processes and deliver exceptional customer experience.

• Understands website navigation and proactively leverages technology in order to facilitate the internet order fulfillment.

Qualification:

• 1+ years management experience in a manufacturing, production, distribution, EC Fulfillment center/ Warehouse environment.

• Experience in personnel management / inventory management (system) / expense management (profits & losses).

• College Level or equivalent is required.

• Computer literate and has above average internet/web skills.

• Establish and maintain cooperative and effective working relationships.

• Work effectively as a team member.

• Meet schedules and timelines.

• Communicate both orally and in writing in a clear and concise manner.