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Director, Capacity planning (TAIWAN)



Taipei City, Taiwan
Posted on Wednesday, May 22, 2024

Director, Capacity Planning (Taiwan)

Company Introduction:

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-trillion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always- on, high-tech, and hyper-connected world.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did we ever live without Coupang?”


Coupang Taiwan is looking for an experienced and strategic Director of Capacity Planning. In this role, you will be responsible for demand forecasting, data analysis, managing capacity across our Fulfillment organization. This is an expat position in Taipei, Taiwan.

Key responsibilities:

  • Daily demand forecasting based on data analysis.
  • Providing appropriate visibility into daily, weekly, monthly, and quarterly capacity for last-mile operations, setting goals, executing plans, and building strategies.
  • Using data insights to accurately predict capacity, tracking changes between actual and planned outcomes, and providing appropriate daily solutions based on circumstances.
  • Identifying risks and providing solutions to drive continuous improvement initiatives.
  • Communicating quickly with key stakeholders to resolve issues.
  • Defining, tracking, and managing how workforce capacity is planned and utilized within the network among leaders.
  • Identifying improvement areas to adjust or optimize capacity through process improvements and/or strategic initiatives.

Essential Qualifications:

  • Extensive experience in supply chain, operations, transportation, and fulfillment related fields.
  • Experience in data processing and analysis, with the ability to draw conclusion from data and build basic models to support business decision-making.
  • Experience with Excel, statistical modeling, and optimization.
  • Strong understanding of end-to-end supply chain processes, including procurement, inventory management, logistics, and distribution.
  • Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Effective communication and interpersonal skills, capable of building relationships with internal teams and external partners. Experience working in a fast-paced, dynamic environment with a customer-centric mindset.
  • Strong leadership qualities, with the ability to inspire and develop a high-performing team.

This postion should be based in TAIWAN