Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

We have recently launched our services in Taiwan including Rocket Delivery which offers next-day delivery for a wide selection of items at affordable prices and Rocket Overseas which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did we ever live without Coupang?”

Position: Principal, Interpretation

We're looking for skilled and motivated Chinese-English interpreter/translator to support bilingual verbal and written communication within the company and with external partners. You'll work with a large group of multi-lingual interpreters within the company, ensuring seamless operation of all functions without language barrier.

What will you do?

• Translate messages, live talks, recordings, and documents between languages, paying close attention to delivering the proper context, meaning, and tone while using professional jargon.
• Collaborate with colleagues to compile useful information (vocabularies, definitions, etc.) into glossaries to be regularly referenced during translation.
• Follow existing ethical rules to protect and protect sensitive confidential information.
• Find phrases and vocabularies with conflicting meanings and determine replacements that are clear in meaning and can also reflect the original message.
• Check, revise, and edit translations to amend discrepancies in professional jargon used to ensure consistency between the final output and the original document.
• Consult dictionaries, encyclopedias, and terminologies to keep learning and updating the meaning of vocabulary.
• Record changes to translated documents, and orderly file the change records to facilitate future reference.
• Analyze meeting participants and participate in meeting briefings to understand the contents to be interpreted and evaluate the optimal interpreting method.
• Analyze team performance and utilization, and execute projects to support interpreting / translation requirements more efficiently.
• Take inventory of interpreting user behaviors, and propose training or methods to educate and improve user etiquette for a better interpreting environment.

Essential Qualifications:

• Master's degree and relevant qualification in English-Chinese translation/interpretation
• Fluent in English and Mandarin · Familiar with machine-assisted translation
• 5 to 8 years of in-house or freelance interpreting experience

Preferred Qualifications:

• Good interpersonal skills. Excellent understanding of written and oral communication
• Can work in a fast-paced environment
• Team-leading experience is highly advantageous

Recruitment Process

• Application Review - Technical Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.