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Senior Payroll Specialist



Accounting & Finance
Taipei City, Taiwan
Posted on Wednesday, May 22, 2024

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

We have recently launched our services in Taiwan including Rocket Delivery which offers next-day delivery for a wide selection of items at affordable prices and Rocket Overseas which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did we ever live without Coupang?"

Position: Senior Payroll Specialist

As Sr. payroll specialist in Payroll operation team, who should co-work with payroll vendors and local cross teams (HR, Finance, Legal etc.) to take responsibility of Monthly payroll operation management for TW Fulfillment Centers (FC), and ensure the operation align with local regulations. Meanwhile this role should support TW payroll process improvement and payroll related projects base on business needs. This role can either locate in Taipei or Taoyuan and report to Sr. payroll manager.

What you will do?

  • Management of all daily payroll operational activities, with a focus on TW FC payroll operations.
  • Manage the Payroll compliance activities like payments and filings of Annual taxes and Insurances.
  • Maintain SOX process compliant documents of all processes with an eye for audit next year.
  • Partner with HQ Payroll on Process improvement and Project initiatives.
  • Manage external regulatory and statutory compliance - Ensure each countries’ payroll policies and guidelines are up to date across all entities.
  • Manage outsourced payroll services and own Payroll related processes by collaborating closely with the vendor.
  • Deliver internal and external reporting requirements.
  • Collaborate with various departments on cross-functional priorities.
  • Provide delightful employee experience on all payroll related inquiries.


  • Be familiar with TW IIT policies and labor laws.
  • Knowledge of payroll accounting and account reconciliation and related analyses and reviews of payroll
  • High attention to details with focus on accuracy and good internal controls
  • Unquestionable ethical standards and ability to provide customer service across different levels in the company.
  • Excellent collaboration skills

Preferred Qualifications:

  • Bachelor’s degree holder at the minimum
  • Excellent written and oral communication skills in English and Chinese
  • Proficient in Microsoft Excel and in global mainstream accounting and HR systems.
  • Experience with TW and other countries’ payroll operation is a plus.
Recruitment Process
  • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
  • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
  • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Things to Consider
  • This job posting may be closed prior to the stated end date for application if all openings are filled.
  • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
  • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.