Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

We have recently launched our services in Taiwan including Rocket Delivery which offers next-day delivery for a wide selection of items at affordable prices and Rocket Overseas which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did we ever live without Coupang?”

Position: Senior Manager, Facility Management

What You Will Do:

• Develop and implement comprehensive facility management strategies, policies, and procedures that align with the company's goals and objectives.

• Coordinate and oversee all facility-related activities, including maintenance, repairs, renovations, and installations.

• Manage and monitor facility budgets, track expenses, and plan for future needs.

• Collaborate with internal stakeholders to identify and address facility-related challenges and opportunities.

• Utilize innovative technology solutions to streamline facility management processes, improve efficiency, and reduce costs.

• Plan and execute facility layout and workspace design changes, ensuring functionality, ergonomic considerations, and employee satisfaction.

• Develop and maintain a preventive maintenance program to ensure the continuous operation of equipment, systems, and utilities.

• Supervise and monitor vendors, contractors, and service providers, ensuring adherence to contractual obligations, quality standards, and regulatory requirements.

Essential Qualifications:

• Bachelor's degree in Facilities Management, Engineering, or a related field.

• Proven experience as a Facility Manager or in a similar role, preferably in a large-scale environment.

• In-depth knowledge of facility management best practices, building systems, and related regulations.

• Strong leadership skills with the ability to effectively communicate and collaborate with internal and external stakeholders.

• Excellent problem-solving abilities and the capacity to make informed decisions under pressure.

• Solid understanding of budgeting, financial planning, and vendor management.

• Proficient in using facility management software and technology tools.

• Relevant certifications in facility management, project management, or related fields are highly desirable.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.