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[R0044953] Account Executive

Coupang

Coupang

Sales & Business Development
Shanghai, China
Posted 6+ months ago

Key job responsibilities

• As an Advertising Account Executive, you will conduct sales activities that drive advertising revenue and customer success for top CN-based sellers that sell and advertise their products on Coupang global websites

• You will own the advertising customer experience and advocate on your customers’ behalf

• Your day to day activities will include direct customer outreach, sales, education, and objection and escalation handling

• You can expect to work closely with the marketing and product teams on advertiser communication plans related to new feature launches and program changes.

• This is a critical role and your efforts will drive advertiser commitment, revenue growth and product improvements.

Basic Qualifications

• Bachelor's Degree or equivalent experience

• Minimum of 3 years professional selling or digital advertising experience

• Experience using analysis, reporting, modeling, and forecasting to gather data for the purpose of making business decisions

• Relationship sales and negotiation skills

• Problem-solving passion and customer service orientation

• Attention to detail and ability to prioritize multiple tasks simultaneously without sacrificing the ability to dive deep

• Strong written and verbal communications in Chinese and English language

Preferred Qualifications

• Master’s Degree in Business Administration or other field

• E-commerce background, preferably with experience in e-commerce advertising

• Experience using analytical, sales, and productivity tools including SalesForce and Excel

• Success managing large account portfolios

• Track record of successfully scaling advertising business campaigns

• Deep performance ADs and PPC/DSP experience

• Korean language proficiency