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Control Tower Supervisor

Coupang

Coupang

People & HR, Operations
Taoyuan City, Taiwan
Posted on Thursday, June 20, 2024

Job Description

- Periodic and on time publication of performance data visibility.

- Deep dive into key areas to identify areas of improvement

- Gather data and analyse data to arrive at actionable insights

- Monitor Last Mile and First Mile Operations and identify improvement opportunities.

- Capacity Planning for the FC, co-ordinating with Planning team and ground Operations - Planning, forecasting and operation control through process monitoring.

- Work closely with Operations (FM & LM), Planning, Design, MH, LH, Central Ops to ensure smooth LM and FM delivery and pickup operations on a day to day basis.

- Track and drive for continuous improvement across all defined Goals/KPI/metrics.

- Build a culture of ownership and empowerment within Team

Mandatory Skills

-B.E., and (or) MBA in Supply chain and Operations preferred

- Operations/Production planning experience

- Excellent data analytics skills with Excel, SQL, Power BI, Tableau