Description

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

We have recently launched our services in Taiwan including Rocket Delivery which offers next-day delivery for a wide selection of items at affordable prices and Rocket Overseas which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did we ever live without Coupang?”

Position: Senior Product Manager

Coupang Taiwan is seeking a highly skilled product manager to expand our logistics capabilities. Successful candidates will build products to help acquire and deliver products to our customers and drive ongoing refinement of our fulfillment success methodologies and metrics.
As part of the local Taiwan Product team, you will engage in substantive collaboration across multiple specialized groups both internally within Coupang and externally with partners, including Operations, data, engineering and more. Your work will expose you to significant business operations and strategic initiatives, placing you at the core of our global expansion efforts.

What will you do?

• Develop a profound understanding of the Taiwan consumer logistics market and advocate for our end consumers and logistics partners to deliver wow the customer experiences

• Drive and implement solutions and playbooks that grow the business and maintain operational reliability

• Collaborate with cross-functional teams (both internally, and externally with partners) to ensure the logistics solutions meet local operational needs while aligning with Coupang’s core values and innovation-driven culture

• Gain a deep understanding of the local market and identify new feature opportunities that could level up the customer fulfillment experience in the Taiwan market

• Act as a key liaison for our external partners and the Coupang business, operations, and engineering teams in Taiwan and Korea

• Maximize partner success and satisfaction while improving operational efficiency and stability together with internal business stakeholders
  

Essential Qualifications:

• Minimum 8 years of product management experience or equivalent

• Proven expertise in product innovation through technology-driven partnerships

• Exceptional analytical skills to drive decision-making and system optimizations based on robust data analysis

• Demonstrated leadership in managing complex projects and cross-functional teams in a dynamic, fast-paced environment

• Strong communication skills, with the ability to articulate complex system functionalities and benefits to diverse audiences
  

Preferred Qualifications :

• Experience with e-commerce operations and familiarity with the technological demands of large-scale logistic operations

• Background in deploying systems in multicultural settings, particularly in Asian markets

• Mandarin proficiency
  

Join Us

At Coupang, we are committed to building a diverse and inclusive team that reflects the communities we serve. We offer a dynamic work environment where innovation thrives, and your contributions make a tangible impact. If you're ready to be a part of our journey in reshaping the e-commerce landscape in Taiwan and beyond, we'd love to hear from you.