We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.

Position: Operations Manager(ICQA), Fulfillment Center

What You Will Do:

• Manage inventory control and quality assurance procedures..
• Conduct regular audits to ensure compliance with inventory policies.
• Analyze data to identify root causes of inventory discrepancies.
• Develop and implement strategies to improve inventory accuracy and quality.
• Train and coach ICQA associates on best practices.
• Collaborate with other departments to resolve inventory-related issues.
• Report on key performance metrics and operational challenges.

Essential Qualifications:

• 5+ years of experience in Supply chain, Operations Management, or related field
• Understanding of inventory management and quality control
• Experience in in-depth analysis of operational processes and processes improvement.
• Experience in identifying the root cause and finding solutions.
• Computer literate and has above average internet/web skills.
• Establish and maintain cooperative and effective working relationships.
• Communicate both orally and in writing in a clear and concise manner.
• Advanced skills in Excel

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.