Senior Sales Operation Specialist
Coupang
Sales & Business Development
Taipei City, Taiwan
Posted on Oct 8, 2024
Role Introduction:
- The Salesforce team is responsible for Salesforce, which is the foundation of workflow tracking and provides visibility in various business activities, and is responsible for overall planning/development/management to successfully execute the business strategy.
What you’ll be doing:
- Performs the Salesforce Administrator role on Org with over 300 users.
- Management of interworking between Salesforce and related systems
- Analyze/communicate/design/feature introduction and implementation of business requirements
- User training to improve user utilization and change management
Qualification:
- You have at least 5 years of experience and at least 3 years of experience as a Salesforce Administrator
- Who managed an organization with more than 100 Salesforce users
- You know well about basic knowledge and operation details about Salesforce (Object, Profile/User, Approval Process, Flow, Process Builder, Workflow, Email, Report & Dashboard, Developer Console, SOQL, Deployment, Data Loader)
- Those who have creative and analytical thinking and excellent problem-solving skills
- Can collaborate and communicate with various stakeholders
Preferred Qualifications
- Minimum 3 years of experience as a Salesforce.com administrator
- Salesforce.com Admin (ADM201 and ADM211) certified
- Sales Cloud, Service Cloud and Developer certifications preferred
- Proven ability to design and implement new processes and facilitate user adoption.
- Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
- Strong understanding of Salesforce.com best practices and functionality
- Strong data management abilities
- A documented history of successfully driving projects to completion
- A demonstrated ability to understand and articulate complex requirements
- Experience with nonprofit processes preferred
- Previous experience working in a SCRUM or agile environment preferred
- Visualization tool experience (Tableau, Power BI, etc.)