Staff System Engineer
Coupang
IT
Bengaluru, Karnataka, India
Posted on Oct 10, 2024
Job Title: Staff System Engineer
Location: [Bangalore]
Department: IT Infrastructure
Job Summary: The Server Management Engineer (L6-2) is responsible for the installation, configuration, and management of server infrastructure within data centers and office buildings. This role focuses on hands-on implementation and maintenance of servers, storage, virtualization, and cloud migration tasks. The ideal candidate will have 15-17 years of experience with a strong background in server management, virtualization, and private cloud technologies, with a secondary focus on AWS and cloud migration.
Key Responsibilities:
- Server and Storage Management: Install, configure, and manage physical and virtual servers, storage systems, and related hardware.
- Virtualization: Implement and manage virtualization technologies including VMware, Hyper-V, and other relevant platforms.
- Cloud Migration: Assist in the migration of services from cloud environments (AWS) to on-premises infrastructure. (Ansible/Phython)
- Configuration and Maintenance: Perform configuration, maintenance, and troubleshooting of servers, storage, and network components.
- POC Servers: Configure and manage Proof of Concept (POC) servers for testing and validation purposes.
- Technology Gap Analysis: Identify and address technology gaps in current configurations and recommend improvements.
- Automation: Develop and implement automation scripts and tools for infrastructure deployment and management.
- VDI Management: Manage Virtual Desktop Infrastructure (VDI) environments, ensuring optimal performance and user experience.
- Documentation: Maintain detailed technical documentation for all configurations, processes, and procedures.
- Compliance and Security: Ensure all systems comply with security policies and standards, and maintain system integrity.
- Performance Monitoring: Monitor system performance and utilization, and implement necessary optimizations.
- Collaboration: Work closely with the IT Infrastructure Architect (L7-1) to support strategic initiatives and future planning.
Technical Expertise:
- Private Cloud: Experience with private cloud platforms such as OpenStack, KVM, and VMware vCloud suite.
- Infrastructure Services: Enable the design, planning, implementation, integration, configuration, and production support of infrastructure services across the IT workspace.
- Functional Analysis: Perform functional analysis, timeline analysis, and requirements allocation to evaluate compliance of system specifications with customer requirements.
- Efficiency Improvements: Analyze the effectiveness and efficiency of infrastructure program procedures and processes, and develop/recommend improvements.
- Problem Investigation: Investigate problems in infrastructure and services, and assist with the implementation of agreed remedies and preventative measures.
- Maintenance and Migration: Contribute to the planning and implementation of maintenance, migration, and installation work, ensuring system integrity and security.
- System Reviews: Perform system reviews of client environments and prepare findings documents outlining short and long-term strategies.
- Project Delivery: Define, document, and be responsible for the delivery of infrastructure projects or sub-projects.
- Utilization Monitoring: Use tools to monitor infrastructure component utilization and performance statistics with regards to agreed SLAs.
- System Information Maintenance: Maintain and document system information in line with compliance requirements and quality assurance standards.
- Hardware & Software Lifecycle: Monitor hardware and software lifecycles and capacity.
- Cost Optimization: Support cost optimization and ensure appropriate licensing.
- Technical Documentation: Develop and maintain technical documentation, including system architecture and design documentation.
- Innovative Problem Solving: Use innovative approaches to solve complex problems.
Qualifications:
- Education: Bachelor’s degree in Computer Science, Information Systems, or a related field.
- Experience: 15-17 years of experience in server management, virtualization, and private cloud technologies.
- Technical Skills:
- Extensive experience with server hardware and storage systems.
- Proficiency in virtualization technologies (VMware, Hyper-V, etc.).
- Strong knowledge of private cloud platforms (OpenStack, VMware vCloud).
- Experience with AWS and cloud migration processes.
- Proficient in scripting and automation (PowerShell, Python, etc.).
- Knowledge of VDI solutions (Citrix, VMware Horizon, etc.).
- Familiarity with networking protocols and hardware (Cisco, etc.).
- Experience with Linux and Windows server environments.
- Certifications: Relevant certifications such as MCSE, VCP, ITIL, etc., are preferred.
- Soft Skills: Excellent problem-solving skills, attention to detail, strong communication abilities, and the ability to work collaboratively in a team environment.
Additional Information:
- This role requires occasional travel to data center locations.
- Must be able to work flexible hours, including weekends and evenings, as needed.