Key Responsibilities

Strategy & Planning

• Gather and analyze business requirements, understand functional and non-functional aspects, and translate them into technical solutions.
• Developing high-level and detailed technical designs that address the identified requirements involves selecting appropriate technologies, components, and frameworks to build the solution.
• Define the overall architecture of the solution, including its structure, components, interfaces, and data flows. Ensure that the architecture is scalable, reliable, and secure.
• Provide technical leadership and guidance to development teams throughout the project lifecycle. Guide team members on best practices, coding standards, and design patterns.
• Interface and collaborate with a variety of stakeholders, including business leaders, project managers, and technical teams to gather and translate business requirements into architectural solutions.
• Develop and maintain an integration application architecture blueprint for the organization and work with technical teams to ensure alignment during implementation.
• Evaluate and recommend tools, technologies, and processes to ensure the highest quality product platform.
• Orchestrate integration projects and corresponding strategies between business units and development teams.
• Plan, execute, and manage the integration of new application integration technology into the existing IT environment.
• Ensure that the solution meets quality standards and complies with relevant regulations and best practices. Conduct code reviews, performance evaluations, and other quality assurance activities as needed.
• Identify potential risks and issues related to the solution architecture and propose mitigation strategies. Anticipate technical challenges and plan accordingly to address them proactively.
• Design integration points and interfaces between various system components, ensuring seamless interoperability and data exchange.
• Create and maintain technical documentation, including architecture diagrams, design documents, and deployment guides.

Position Requirements

Basic Qualification

• 10+ Years Experience in roles of solution design, architecture development, and technical leadership.
• Demonstrated success in designing and delivering complex solutions for large-scale enterprise projects across multiple domains and industries.
• In-depth knowledge of a wide range of technologies, platforms, and frameworks such as AWS, MSA, APIs, databases, and security protocols.
• Proficient in multiple programming languages and development methodologies. (Java, SQL, JavaScript, Python, etc)
• Project experience in SaaS such as ServiceNow, Salesforce, Jira, Confluence
• Strong technical aptitude with a desire for continuous learning and improvement
• Able to expertly convey ideas and concepts to others
• Excellent communication (verbal, written, and presentation) and relationship-building skills
• Ability to participate in multiple projects concurrently
• Excellent organizational skills and ability to document all customer interactions

Preferred Qualification

• Worked Experience working in a fast-growth environment or e-commerce industry.
• Bachelor’s Degree in Computer Science or a related discipline
• 5+ years of customer support experience supporting SaaS products
• Experience with various SaaS and related software and technologies
• Experienced in change management in a corporate setting
• Relevant certifications in solution architecture can demonstrate expertise
• Able to prioritize and execute tasks in a high-pressure environment.