We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.

Position : Senior Specialist, Employee Relations

What will you do?

• Minimizes legal risks of the company by establishing measures to comply with labor laws and company regulations and resolving issues.
• Contributes to the company's stable growth by responding to and resolving legal cases that became external issues such as cases filed to the labor relations commission.
• Consistently and actively communicates with internal members (labor union, etc.) to minimize unnecessary ER issues in advance.

Essential Qualifications:

• 5+ years of experienced in response to cases filed to the Ministry of Labor & Employment and the labor relations commission responding to logistics or manufacturing labor laws issues, management of rewards and discipline, operation of personnel committees, audit, operation of labor-management committees, and in-house VOC responses.
• Expertise in labor laws, General understanding of HR personnel management
• Great ability to think critically and solve nonstructural problems
• Bachelor's Degree in Business, Law, HR or related field required.
• Flexible communication skills
• Certified Public Labor Attorney (Preferred)
• Fluent in English (Preferred)

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.