Company Introduction

Key Responsibilities

• Support product compliance management of relevant business projects with basic knowledge in the field to develop compliance and quality requirements all products categories.
• Coordinate compliance requirement implementing activities in active interaction with stakeholders in Coupang.
• Monitor regulatory trend and report to Senior Manager, support updating checklist for onboarding QC per operational and business needs.
• Make report on product compliance/quality performance for developing better procedures.
• Organize regular training for colleagues, relevant workshops and seminars on up-to-date compliance requirement.
• Collect data to improve the compliance of the products in sale, root cause analysis, corrective action / preventive action, and other processes.

Basic Qualifications

• Bachelor’s degree required with a Science or Engineering focus.
• Minimum of 3 years of experience with product compliance and quality program management.
• Basic knowledge of product compliance and quality requirement in consumer products industry.
• Solid attention to detail and good written and verbal communication skills
• Ability to understand the internal and external cross-functional teams with members that are mixture of technical and non-technical professionals.
• Practical, common sense approach to getting things done in timely manner.
• Ability to work independently and autonomously with eagerness to learn.
• Must be able to think creatively and possess problem-solving skills
• Must be able to use Excel, Word, and other common desktop software applications.

Preferred Qualifications

• Good knowledge with product regulations in Korean marketplace.
• Previous experience in fast-paced online consumer retail operations.
• Experience in collaboration, influencing, and negotiations related to conformity management.
• Eagerness to thrive in a high energy environment where tactical and strategic activities are driven in parallel.
• A mix of regulatory compliance and project management supporting experience with Private Label products.
• Creative thinking skills with emphasis on developing better solutions to solve new problems.
• Presentation and training delivery experience.
• Fluent (verbal and written) in Korean and English.

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.

• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Document Return Policy

• This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
• A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
• A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
• In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
• The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.