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Director - Trade Compliance Strategy & Operations

Coupang

Coupang

Legal, Operations
Seoul, South Korea
Posted on Mar 13, 2025

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.


The Global Trade Operations and Strategy organization, partners with internal and external stakeholders to provide day-to-day operational oversight of import/export activity across the entire Coupang organization. As the Lead of the Global Trade Strategy and Operations organization you will drive partnerships with business lines and shared services functions to design and implement products, services and controls which streamline trade compliance processes while measuring and monitoring trade compliance opportunities and risks.

  • Oversee the development, implementation and maintenance of Trade Compliance processes for Coupang businesses teams while focusing on risk, process improvement, reduction of execution costs and increased efficiencies while driving day-to-day Customs operations.
  • Drive strategic partnerships with and influences key business unit leaders by researching and building expertise on trade compliance opportunities and risk to facilitate the various import/export models Coupang employs.
  • Use a thorough understanding of Trade Compliance laws, regulations and practices to build businesses cases to drive compliance efficiencies while driving daily operations related to Trade Compliance in Korea.
  • Ensure Trade Compliance operations are supported by proper due diligence and risk analysis.
  • Oversee daily operations with local Customs Broker(s) to facilitate the supply chain for Coupang direct imports, Coupang Customers imports and Coupang exports.
  • Develop and implement relevant metrics across Coupang’s Trade Operations universe to measure Trade Compliance effectiveness and progress.
  • Have a thorough understanding of Trade Compliance activities in Korea driving operations, Harmonized Code needs and Valuation accuracy across Coupang’s operations.

Qualifications:

  • Minimum 10-12 years of experience in international trade and logistics;
  • Background in legal, compliance, regulatory, business management, and/or consulting;
  • In-depth understanding of Korea Customs Regulations/Laws,
  • Skills to effectively communicate complex legal and regulatory rules to managers at all levels;
  • Creative thinker, ability to streamline processes, implement changes that foster higher efficiencies while meeting expectations of our internal and external stakeholders;
  • High ethical standards of integrity, transparency and trust; and
  • Detail oriented.

Preferred Qualifications:

  • Korea (Import/Export) expertise;
  • English communication and writing skills;
  • Self-starter, ambitious and flexible;
  • Excellent communication skills; and
  • International experience an asset.

    Recruitment Process

    Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer

    The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

    Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

    Things to Consider

    This job posting may be closed prior to the stated end date for application if all openings are filled.

    Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

    Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.