Director, Product Safety Compliance
Coupang
The director of product safety compliance will spearhead our compliance strategy and continuous improvement efforts to ensure our products meet all regulatory, safety, and quality standards. This role will be pivotal in developing and implementing robust audit mechanisms and driving cross-functional collaboration with Product, Fulfillment Center, Compliance Operations and Legal teams to foster an environment of operational excellence and proactive risk management.
Key responsibilities:
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Strategic leadership:
Develop and execute a comprehensive compliance strategy that aligns with the business goals and regulatory requirements
Drive continuous improvement initiative across product safety and compliance operations
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Compliance auditing and monitoring
Design and implement mechanisms to audit, monitor and enhance compliance processes
Regularly assess compliance performance, identify gaps, and develop actionable improvements plans
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Cross-functional collaboration
Cork closely with Product, Fulfillment Centers, Compliance Operations, and Legal teams to integrate safety compliance throughout the compliance lifecycle
Facilitate cross-departmental initiatives to ensure alignment and effective communication on compliance matters
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Risk Management
Identify, evaluate, and mitigate potential compliance risks
Stay abreast of emerging regulatory changes and industry best practices to proactively adjust compliance strategies
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Reporting and Communication
Prepare and present detailed reports on compliance performance, audit outcomes, and continuous improvement initiatives to senior leadership
Champion a culture of accountability, transparency, and proactive problem-solving within the organization
Qualifications:
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Education & Experience:
Bachelor’s degree in Business, Regulatory Affairs, or a related field; an advanced degree is preferred.
A minimum of 8-10 years of experience in compliance, quality assurance, or product safety, ideally within the e-commerce or consumer goods sector.
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Skills & Expertise
Proven track record in leading continuous improvement initiatives and managing complex compliance program
Deep understanding of regulatory standards and product safety requirements
Strong analytical, problem solving and project management skills
Excellent communication skills with experience in working collaboratively across diverse teams
Experience developing audit frameworks and managing compliance operations in a fast-paced, dynamic environment