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Director, Privacy Compliance

Coupang

Coupang

Legal
Taipei City, Taiwan
Posted on Apr 4, 2025

About Us:

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e- commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Join Coupang Taiwan now to create an epic experience in this always-on, high-tech, and hyper-connected world.

About the Team:

The Coupang Taiwan Privacy Compliance team is a department responsible for managing and supervising personal information protection risks that may arise in connection with Coupang Taiwan’s various businesses and operations. In order to comply with personal information protection-related obligations required by the regulations, we are responsible for presenting specific internal standards and work processes at Coupang.

Key Responsibilities:

  • Develop, implement, and maintain a comprehensive privacy compliance program, including policies, procedures and guidelines.
  • Monitor and ensure compliance with data protection laws and regulations, such as MODA.
  • Conduct regular privacy impact assessments (PIAs) and risk assessment to evaluate data processing activities and identify areas of risk.
  • Provide expert advice to internal teams on data privacy and protection requirements, including data breach prevention and mitigation strategies.
  • Coordinate with Legal, IT, Engineering, HR, and other department to ensure alignment with privacy regulations in various operations.
  • Monitor regulatory developments and emerging privacy trends, and recommend updates to policies and procedures as necessary.
  • Collaborate with external auditors and regulatory authorities during audits or investigations.
  • Design and deliver privacy training programs to employees to raise awareness to privacy obligations and best practices.
  • Identify the personal information flow to ensure personal information used within opt-in purpose.
  • Report to leadership on privacy matters, risks, and program effectiveness.

Basic Qualifications:

  • Bachelor’s Degree in related area.
  • Ability to review and provide guidance on privacy compliance issues.
  • Excellent analytical and problem-solving skills and the ability to anticipate and solve project-related challenges
  • More than 10 years of experience in privacy compliance, legal, or data protection roles, preferably within a multinational or regulated industry.
  • Strong knowledge of Taiwan privacy law and regulations, including GDPR and emerging privacy trends.
  • Excellent understanding of information governance, data security, and data lifecycle management.
  • Strong analytical, problem-solving, and project management skills.
  • Proven ability to communicate effectively with diverse stakeholders, including executives, Legal, IT, Engineering and regulatory authorities.
  • Ability to navigate complex regulatory environments and lead organizational change.

Preferred Qualifications:

  • Holds domestic or international certifications related to privacy compliance.
  • High level of experience and understanding of cloud-based service environments.
  • High level of experience of eCommerce business.

Equal Opportunities for All

Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

Recruitment Process:

  • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
  • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
  • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider:

  • This job posting may be closed prior to the stated end date for application if all openings are filled.
  • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
  • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.