Responsibilities:

Recruit and manage China Sellers to launch and succeed in selling on Coupang Marketplace, and to grow the Global Seller base in China.

Ensure Sellers’ on-boarding experience and efficiency.

Accelerate new Sellers’ cold start and success in their first-year operation.

Build and develop the strategic relationship with selling partners and be able to set-up the overall long-term business planning.

Establish and develop the solid Coupang ecosystem with internal and external counterparts, including SSP, industry association, local government. Etc, to empower new sellers' community.

Applies Sellers insights to adjust value proposition to seller's needs and objectives, influence internally to develop new product features to continuous optimize sellers and customers experiences.

Work with PM team to scope and prioritize technical and process capabilities to improve seller experience and ultimately improve customer experience through enabling sellers to better operate on Coupang.

Prioritize and complete additional projects while continuing to market the Coupang Global Selling business to prospective new Sellers such as mentorship, competitive analysis and marketplace analysis.

Develop a thorough understanding of the e-commerce industry and competitive environment including knowledge of competitive product offerings in Korea.

BASIC QUALIFICATIONS

Bachelor's degree in business or marketing related.

5+ years of successful Seller acquisition and account management experience, preferably in the e-Commerce retail.

Success managing large account portfolios

Exceptional communication and presentation skills

Experience in marketing and pitching nascent products/services to new markets and customers.

Highly analytical with the ability to manipulate and analyze data.

Ability to work in fast-paced environment and deal with ambiguity with growth and positive mindset.

Solid relationship management and strong business negotiation/communication skills

Strong written and verbal communication skills in English

Experience using analytical, marketing and productivity tools including Business intelligence, Tableau, Salesforce or other CRM tools, Microsoft OneNote, and Microsoft Share point.

PREFERRED QUALIFICATIONS

MBA degree preferred

Experience in cross-border e-commerce with strong existing sellers’ network.

Proven ability to influence others.

Ability to work with legal, product and internal business owners to reach mutually beneficial agreements

Experience using analytical, marketing, and productivity tools including Business Intelligence, Tableau

Success managing large account portfolios.

Track record of successfully scaling business campaign.

Korean speakers preferred.