Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Team Overview

The Compliance team is focused on ensuring regulatory compliance as well as compliance with our Code of Conduct and Company Policies. Compliance team develops minimum number of policies and standards, provides appropriate guidance, and helps to implement and monitor controls to identify and mitigate compliance risks across the entire organization. The team partners with business and operations to design products, services and controls which reduce compliance vulnerabilities, and govern the process for measuring, monitoring, and reporting compliance risks

What You Will Do

1. Overall

• Implementation of an effective compliance monitoring program across various compliance areas in financial services business to ensure adherence to applicable legal requirements and mitigate potential compliance risks.
• Work closely with internal and external stakeholders to understand business processes and relevant compliance risks in each of these processes. Design and implement and monitor a compliance program that caters to these existing/potential risks.
• Stay informed of any changes or additions to laws and industry regulations that affect the company’s operations.
• Review, update, and monitor, compliance policies, procedures, and controls to ensure that the Company is conducting its business in full compliance with all laws and regulations and the polices and Compliance programs are aligned to overall direction from parent entity.
• Continuously improve compliance monitoring policies, procedures, and controls to ensure that the Company is conducting its business in full compliance with all laws and regulations that apply to the relevant industry, business, and compliance domain, as well as professional standards, business practices, and internal standards.

2. Financial Services Compliance

• Formulate monitoring procedure to ensure full regulatory compliance. Keep abreast of the latest regulatory requirements for provision of advice and support to top management on strategic activities, internal controls and operations in compliance with all relevant regulatory requirements.
• Provide regulatory reports as required and maintain constructive communication and relationship with related regulatory bodies and internal stakeholders.
• Assist with compliance testing, internal and external audits. Implementing compliance recommendations and improvements based on findings of such audits/inspections.
• Identify, establish, and execute appropriate monitoring and testing activities.
• Monitor operations compliance related, but not limited, to:
  • Electronic Financial Transactions Act
  • Specialized Credit Finance Business Act
  • Financial Consumer Protection Act
  • Credit Information Use and Protection Act
  • Information and Communications Network Act

Basic Qualifications

• 10-15 years of experience in a similar or related role in a financial institution, legal or consultancy firm or with a regulatory authority.
• In-depth experience with dealing with requirements from regulatory bodies, including FSC and PIPC
• Advanced written and verbal communication skills and solid influencing capability across all levels of management including senior management
• Ability to self-identify priorities, deliver to deadline and handle challenging demands and partners
• Proficient Korean and English verbal and written communication skills