We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry from the ground up. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

As an Executive Assistant and Operations Lead in Coupang’s Global Government Affairs office, you will support Coupang's executives located in Washington DC. This role is responsible for diverse administrative including calendar and meeting management, budget planning and tracking, travel arrangement and expense reporting, handling finance and procurement procedures for the organization, coordinating the execution of strategic projects. The ideal candidate will be an organized self-starter that ruthlessly prioritizes across multiple demands with sound judgement and attention to detail. Candidate must demonstrate an attitude of thinking on behalf of executive/organization, resourcefulness, timeliness, and ability to proactively anticipate needs with limited direction. Capable of working across organizations and with a range of corporate functions.

The ideal candidate will be an experienced professional who is looking for their next opportunity to grow with an organization. The ideal candidate will be a team player who naturally enjoys connecting with team members. The ideal candidate will also have strong prioritization abilities to complete a high volume of complex tasks autonomously, and a history of establishing mechanisms to simplify or streamline processes and establish structure. The ideal candidate will be a detail-oriented planner with the demonstrated ability to communicate and respond effectively and efficiently while maintaining flexibility, a sense of humor, and most importantly grace under pressure.

What You Will Do

· Calendar management for Vice President-level executives, requiring coordination across the company's international locations, primarily in the US and Korea.

· Initiating and organizing team activities (staff meetings and projects)

· Maintaining the budget plan and execution, collaborating closely with finance team

· Drive significant process improvement on team initiatives, playing a part as a project leader. Duties may include: support with expanded staff meetings, systematically manage/update shared team information and resources on intranet/portals

· Assist in coordination of travel arrangements and expense reporting for business travel

· Work on strategic projects, research assignments, and the preparation of briefing materials.

· Event planning and coordination

Basic Qualifications

· BA/BS Degree

· Demonstrated ability to work effectively with limited supervision.

· Focused problem solver who thinks on behalf of the executive and team, with a positive, get-it-done attitude.

· Strong communication (written and verbal), detail-oriented, highly organized and ability to work across functions with executives (both internal & external).

· Ability to simplify or streamline processes.

· Proven ability to deliver results in an extremely fast-paced, goal-oriented, and ever-changing environment.

· Minimum of 5 years of administrative, logisitics, and/or research experience, in a fast-paced environment.

· Expert in Microsoft Office Suite applications, Word, Excel, PowerPoint, and SharePoint, Google Workspace, and Zoom.

· Maintain office supplies, order pantry supplies, and work with building management as needed for logistics and security matters.

· Capacity to work with different international time zones, as needed.

Preferred Qualifications

· Demonstrated ability to organize, multi-task, and problem solve while managing competing priorities and commitments to deadlines.

· Ability to quickly learn organizational structures and the objectives.

· High levels of integrity and discretion.

· Creative problem solving, analytical skills.

· Ability to work collaboratively and under pressure.

· Detail-oriented and ability to complete work assignments with a high degree of quality.

· Experience with an entity engaged in the Washington DC political and/or policy landscape.

· Experience with research assignments and the preparation of briefing materials.

· Experience with budgeting, procurement, and accounts payable processes.

· Ability to manage multiple tasks and coordinate with multiple team members at the same time.

Pay & Benefits:

Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation.The base pay for this position ranges from $114,000/year in our lowest geographic market to $212,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits

• Medical/Dental/Vision/Life, AD&D insurance
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 18-21 days of the Paid Time Off (PTO) a year based on the tenure
• 12 Public Holidays
• Paid Parental leave
• Pre-tax commuter benefits
• MTV - [Free] Electric Car Charging Station

General Description of Other Compensation

“Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers. If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at usrecruiting@coupang.com

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