Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

We have recently launched our services in Taiwan including Rocket Delivery which offers next-day delivery for a wide selection of items at affordable prices and Rocket Overseas which offers international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Team Description

• We conduct Catalog Audits based on the customer shopping experience across Coupang's overall business.

• Through auditing the Coupang catalog, we identify defects that could lead to a poor customer experience and resolve them through communication with relevant departments to ensure correction.

What you will do

• Lead the team to complete product information management tasks (planning, training, process establishment, project tracking, achieving project goals, etc.).

• Lead approximately 10 contract staff based on project requirements, manage progress, and allocate tasks.

• Manage personnel scheduling and communication based on priority and case volume.

• Manage other tasks assigned by supervisors.

Basic Qualifications

• Proficient in Microsoft Office and Google Sheets (familiar with filters and common formulas like XLOOKUP, pivot tables, etc.).

• At least 2 years of work experience

• Ability to think independently and plan specific execution processes based on project goals

• Proactive, eager to learn, highly flexible, and able to communicate and collaborate across departments.

Preferred Qualifications

• Experience in personnel management

• Experience as a training instructor

• Advanced English or Korean reading and writing skills

Remuneration

• Monthly salary of more than NT$36,500 (fixed or variable salary varies depending on personal qualifications or performance)

Recruitment Process and Others

Recruitment Process

· Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer

· The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

· Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

· This job posting may be closed prior to the stated end date for application if all openings are filled.

· Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

· Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

· Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/