Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

At Coupang, we’re building something bold—not just in commerce and technology, but in how we connect with the world’s most exceptional talent. We’re seeking a Talent Community Manager to help lead a confidential, high-impact initiative designed to attract and engage top-tier Korean heritage tech leaders around the world. It’s a unique opportunity to design immersive experiences and cultivate a leadership pipeline in a way that feels personal, premium, and ahead of its time. You’ll join a small, agile team operating at the intersection of strategic sourcing, community design, and storytelling—with a mission to spark authentic connections between senior global talent and Coupang’s most inspiring leaders.

What You Will do

1. Strategic Talent Acquisition Campaigns

• Design creative, targeted outreach strategies to identify and attract top-tier senior tech professionals in global markets like the U.S, UK, Singapore, Australia, and Korea
• Build pipelines through collaborative partnerships, invite-only events, private networks, and unique programs
• Work alongside recruiters to complement and amplify existing sourcing efforts with a fresh, relationship-first approach

2. Relationship-Based Engagement Programs

• Architect and lead highly curated engagement experiences—private dinners, roundtables, mentorship programs, tech conference, digital activations—that bring top talent into Coupang’s orbit
• Build trust and familiarity through shared values, peer networks, and subtle storytelling—not sales pitches
• Create moments where future leaders experience Coupang’s culture and vision in a way that’s authentic and lasting

3. Conversion Strategy & Funnel Optimization

• Develop personalized journeys that transition engaged talent into meaningful conversations with Coupang executives
• Measure what matters: depth of engagement, quality of interactions, and progression toward interview and hire
• Partner with senior recruiters to create seamless handoffs and amplify shared success

What Success Looks Like

• Global senior tech leaders are proactively reaching out to learn more about Coupang
• Top talent is participating in your programs—and leaving inspired
• Candidates you’ve engaged are entering the recruiting funnel already aligned and excited
• Measurable increase in leadership-level interviews and hires originating from your programs

Basic Qualifications

• Have 5+ years in employer branding, community marketing, recruiting strategy, or experience design
• Think like a brand strategist, build like a founder, and communicate like a storyteller, and close like a dealmaker
• Thrive in ambiguity, love testing new ideas, and know how to turn vision into action
• Believe that the best candidates don’t just apply—they’re inspired to join
• Want to be part of a small team piloting the future of talent engagement at scale

Why This Role is Unique

This role is part of a first-of-its-kind initiative at Coupang—one that complements and enhances the incredible work our recruiting teams already do. While our recruiters continue to lead the way in sourcing top talent through established channels, this team is focused on exploring new, creative ways to build relationships with future leaders—often long before they consider a career move.

It’s not about replacing what works. It’s about experimenting with what’s next.

If you’re looking for a role that blends strategy, creativity, and impact—where you’ll design something truly new with the support of a high-performing team—this might be your moment.

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.

https://privacy.coupang.com/en/land/jobs/

Document Return Policy

1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.

2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.

3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.

4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.

5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.