Director of Instock Planning
Coupang
Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
We are seeking a leader who is capable of setting optimal inventory levels based on customer demand and building a strong and sustainable supply chain with partners. The ideal candidate will be a leader that is willing to take up challenges, forward-looking, eager to learn, refuses to rely on his/her experience and knowledge and willing to bring the team to a more sophisticated level. S/he will be expected to communicate and negotiate with various business stakeholders to achieve goals persistently and come up with creative and extendable solutions in addition to analyzing root causes of issues.
What you will do
- Maintain 100% availability of key products across Coupang’s varied categories
- Analyze cause of OOS and establish/execute solutions and sustainable process
- Build coordinated collaboration process with key partners
- Acutely forecast market dynamics and devise preemptive response measures for customers detailed objectives and key success metrics to the team and demonstrate leadership to encourage the team and drive steady growth
Basic Qualifications
- Preferred background in business management, engineering, SCM
- Business experience in SCM management, inventory management, sales, finance, procurement or operation
Preferred Qualifications
- MBA/MS and work experience in dedicated project management highly desired
- Practical application of program management methodology including PMP/Lean Six Sigma/Kaizen
- Advanced knowledge of analytical tools such as SQL, Tableau, MS Excel, or Microsoft Access
- Demonstrated ability working in an ambiguous environment
- Experience handling changing priorities and using good judgment when working in stressful situations
- Demonstrable problem-solving, mathematics, and analytical skills using data to drive decisions in a business environment
- Demonstrated experience and proficiency in effective communication of goals and strategies across multiple leadership levels of an organization
- Proven ability to influence internal/external stakeholders without authority to adopt new processes/initiatives
- Executive level written and oral communication skills
- High attention to detail including proven ability to manage multiple competing projects and priorities simultaneously
- Demonstrated success in thinking strategically and executing methodically
- Analytical and quantitative skills with the ability to use data and metrics to back up assumptions and develop business cases
- Demonstrated experience communicating data insights to others, including use of data visualization tools
- Demonstrated ability to dive deep in understanding the product, our business and the competitive landscape