Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Role Overview

We are seeking a Taxonomy Manager to lead the development, optimization, and governance of product categorization and classification across Coupang Taiwan’s marketplace. This role is critical to ensuring a seamless shopping experience, accurate search results, and efficient product discovery.

What You Will Do

• Define Strategy & Vision: Own the long-term roadmap for the product taxonomy to support business scalability and enhance the customer journey.
• Lead Governance & Automation: Develop the overarching governance framework and lead initiatives for AI-driven classification and automation.
• Drive Business Impact: Define and own KPIs that connect taxonomy performance directly to revenue and customer satisfaction.
• Influence & Mentor: Act as the organizational thought leader on product data, influencing senior stakeholders and mentoring the team.

Basic Qualifications

• 7+ years of progressive experience, with a track record of leading major taxonomy programs in e-commerce.
• Master’s degree preferred.
• Expert in using data to drive catalog strategy; deep knowledge of AI/ML classification, ontologies, and large-scale data governance.
• Exceptional communication skills to influence senior leadership.

Preferred Qualifications

• Proven experience implementing and scaling AI/ML-driven taxonomy systems in large-scale e-commerce platforms, with a strong understanding of multilingual and cross-border classification challenges.
• Demonstrated ability to improve product discoverability and customer experience through optimized taxonomy, connecting performance to key business metrics such as conversion rate, GMV, and customer satisfaction.
• Strong leadership and strategic influence, with a track record of mentoring teams, driving cross-functional collaboration, and contributing to thought leadership in taxonomy, metadata, or product data governance.

Office Location: TPE2 (105402台北市台北市松山區民生東路３段１５６號１９樓之１～６ 台灣)

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice​

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​