Role Overview
We are seeking a highly driven and strategic Content Strategy & Operations Manager to lead content planning, creation, and distribution across multiple channels. This role is critical in building a strong content ecosystem that drives engagement and business growth.

Key Responsibilities

1. Content Planning & Creation
• Develop and execute a comprehensive content strategy aligned with business objectives.
• Generate high-quality, engaging content for various formats and platforms.
2. Channel Development & Content Operations
• Establish and manage content distribution channels (social media, blogs, newsletters, etc.).
• Optimize content performance through data-driven insights and continuous improvement.
3. Performance Metrics
• Drive measurable outcomes with a focus on:
• Followers
• Page Views
• Leads
• AID (Awareness, Interest, Desire)

Qualifications

• Experience in Complex Environments
• Proven track record in a Fortune 500 headquarters or similarly complex global organization.
• Ability to deal with ambiguity and navigate dynamic business contexts.
• Core Competencies
• Strong sense of urgency and results-oriented mindset with accountability for business impact.
• Fast learner with exceptional execution speed and adaptability.
• Excellent cross-functional collaboration skills; able to think big and prioritize enterprise-wide goals over siloed interests.

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice​

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/