[RGCB] Principal I, Biz. Marketing
Coupang
Marketing & Communications
Shanghai, China
Posted on Dec 15, 2025
Role Overview
We are looking for a Web & Paid Marketing Manager to own the RGCB seller-facing website and lead digital acquisition via SEO and paid media. Your primary goal is to drive high-quality cross-border seller leads to our Rocket Growth business through website optimization, search, and performance campaigns.
You will own the end-to-end web funnel (traffic → leads) and partner closely with sales/BD, operations, and central marketing. Experience with SCRM and marketing automation is a strong plus, but not mandatory.
Key Responsibilities
- Web Ownership & Conversion (Core)
- Own the strategy, roadmap, and performance of the RGCB seller website(s) (e.g., gs.coupang.cn and related domains).
- Lead content and UX for key pages, and work with internal tech teams and external agencies to ship new pages/modules, landing pages, and experiments.
- Define and optimize SSR and lead-gen flows to improve conversion rate.
- Set up and maintain web analytics & tracking (e.g., GA4, GTM) to understand traffic sources, behavior, and funnel performance.
- SEO & Organic Acquisition (Core)
- Develop and execute the SEO strategy for attracting cross-border sellers.
- Conduct keyword research and build content / landing page plans.
- Optimize on-page SEO and collaborate on technical SEO with web devs.
- Monitor rankings, organic traffic, and conversions, and regularly report on SEO performance and next actions.
- B2B Paid Marketing & Performance (Core)
- Plan, launch, and optimize B2B performance campaigns (e.g., Baidu, 360, Bytedance, Tencent, etc.) to acquire qualified seller leads.
- Own media planning, budgeting, and channel mix, aligned with RGCB seller acquisition goals.
- Partner with agencies or internal teams to manage campaign setup, creatives, landing pages, and tracking.
- Analyze campaign performance (CPC, CTR, CPL, lead quality, downstream conversion) and continuously improve ROI through testing.
- Design and run A/B tests (ad copy, creatives, audiences, bidding strategy, landing page variants).
- SCRM & Marketing Automation (Nice to have)
- Collaborate with SCRM owner to ensure clean lead capture and routing from web and paid channels.
- Help define or refine lead source, campaign tagging, and basic scoring rules so campaign performance can be tracked in SCRM.
- Support the design of nurturing flows and content creation (email/WeChat follow-ups, event follow-ups) to improve lead-to-opportunity conversion.
Basic Qualifications
- Bachelor’s degree in Marketing, Business, Communications, or related field.
- 5–8 years of experience in digital marketing / performance marketing / growth, with a strong focus on web + SEO + paid.
- Proven track record of owning or heavily managing B2B websites.
- Hands-on experience with SEO.
- Solid experience running B2B paid campaigns (search, display, native, or social) with clear performance targets.
- Comfortable with web analytics tools (e.g., GA4) and tag management (e.g., GTM) to track performance and build reports.
- Strong analytical and problem-solving skills, able to translate data into insights and actions.
- Excellent project management and stakeholder communication, including working with agencies and cross-functional teams.
- Business-level Chinese and English (written and spoken).
Preferred / Bonus Qualifications
- Experience in B2B marketing and cross-border ecommerce.
- Experience collaborating with or managing SCRM/CRM (e.g., Salesforce, WeChat SCRM, HubSpot) for lead routing and reporting.
- Familiarity with WeChat ecosystem (official account, mini-program, WeCom) and its role in B2B lead gen and nurturing.
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/