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[RGCB] Principal I, Biz. Marketing

Coupang

Coupang

Marketing & Communications
Shanghai, China
Posted on Dec 15, 2025
Role Overview
We are looking for a Web & Paid Marketing Manager to own the RGCB seller-facing website and lead digital acquisition via SEO and paid media. Your primary goal is to drive high-quality cross-border seller leads to our Rocket Growth business through website optimization, search, and performance campaigns.
You will own the end-to-end web funnel (traffic → leads) and partner closely with sales/BD, operations, and central marketing. Experience with SCRM and marketing automation is a strong plus, but not mandatory.
Key Responsibilities
  • Web Ownership & Conversion (Core)
    • Own the strategy, roadmap, and performance of the RGCB seller website(s) (e.g., gs.coupang.cn and related domains).
    • Lead content and UX for key pages, and work with internal tech teams and external agencies to ship new pages/modules, landing pages, and experiments.
    • Define and optimize SSR and lead-gen flows to improve conversion rate.
    • Set up and maintain web analytics & tracking (e.g., GA4, GTM) to understand traffic sources, behavior, and funnel performance.
  • SEO & Organic Acquisition (Core)
    • Develop and execute the SEO strategy for attracting cross-border sellers.
    • Conduct keyword research and build content / landing page plans.
    • Optimize on-page SEO and collaborate on technical SEO with web devs.
    • Monitor rankings, organic traffic, and conversions, and regularly report on SEO performance and next actions.
  • B2B Paid Marketing & Performance (Core)
    • Plan, launch, and optimize B2B performance campaigns (e.g., Baidu, 360, Bytedance, Tencent, etc.) to acquire qualified seller leads.
    • Own media planning, budgeting, and channel mix, aligned with RGCB seller acquisition goals.
    • Partner with agencies or internal teams to manage campaign setup, creatives, landing pages, and tracking.
    • Analyze campaign performance (CPC, CTR, CPL, lead quality, downstream conversion) and continuously improve ROI through testing.
    • Design and run A/B tests (ad copy, creatives, audiences, bidding strategy, landing page variants).
  • SCRM & Marketing Automation (Nice to have)
    • Collaborate with SCRM owner to ensure clean lead capture and routing from web and paid channels.
    • Help define or refine lead source, campaign tagging, and basic scoring rules so campaign performance can be tracked in SCRM.
    • Support the design of nurturing flows and content creation (email/WeChat follow-ups, event follow-ups) to improve lead-to-opportunity conversion.
Basic Qualifications
  • Bachelor’s degree in Marketing, Business, Communications, or related field.
  • 5–8 years of experience in digital marketing / performance marketing / growth, with a strong focus on web + SEO + paid.
  • Proven track record of owning or heavily managing B2B websites.
  • Hands-on experience with SEO.
  • Solid experience running B2B paid campaigns (search, display, native, or social) with clear performance targets.
  • Comfortable with web analytics tools (e.g., GA4) and tag management (e.g., GTM) to track performance and build reports.
  • Strong analytical and problem-solving skills, able to translate data into insights and actions.
  • Excellent project management and stakeholder communication, including working with agencies and cross-functional teams.
  • Business-level Chinese and English (written and spoken).
Preferred / Bonus Qualifications
  • Experience in B2B marketing and cross-border ecommerce.
  • Experience collaborating with or managing SCRM/CRM (e.g., Salesforce, WeChat SCRM, HubSpot) for lead routing and reporting.
  • Familiarity with WeChat ecosystem (official account, mini-program, WeCom) and its role in B2B lead gen and nurturing.

Recruitment Process and Others

Recruitment Process

  • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
  • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
  • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

  • This job posting may be closed prior to the stated end date for application if all openings are filled.
  • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
  • Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

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