Specialist, General Administration (Taipei City)

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position : Specialist, General Administration (Taipei City)

An L4 WMB staff is responsible for overseeing daily administrative operations to ensure the workplace runs efficiently. This includes supervising administrative staff, managing office supplies and budgets, coordinating meetings and events, and handling internal and external communication. Key skills for this role are strong organizational, leadership, and communication abilities, along with proficiency in office software.

What will you do?

1. Facilities & Office Management

Manage property maintenance, repairs, and renovation projects.

Oversee daily office operations, including supplies, equipment, vendor management, and seating arrangements.

Maintain asset tracking, maintenance records, and depreciation schedules.

Handle leasing activities such as negotiations, contract management, and coordination with landlords.

Monitor budgets, analyze expenses, and recommend cost‑saving actions.

2. Administration & Daily Operations

Implement and maintain office policies, procedures, and documentation workflows.

Manage general administrative tasks, including mail handling, calls, emails, and filing.

Update and maintain WMB information on the company wiki.

Support office perks, employee engagement programs, and internal activities.

3. Staff & Team Support

Assist with onboarding processes and HR‑related administrative tasks.

Coordinate meetings, travel arrangements, and company events.

4. Finance & Record Management

Manage office budgets and expense tracking.

Handle PR/PO creation, submission, and follow-up.

Maintain organized and accurate office records and filing systems.

5. Communication & Liaison

Act as the primary point of contact for internal teams, external partners, and service providers.

Prepare reports, documents, and presentations to support communication flow.

Welcome and assist office visitors, ensuring a professional office environment.

Essential Qualifications

• Bachelor’s degree in Business Administration, Management, or related field (preferred).
• 3 years of solid office management/ administration/ employee benefit function experience.
• 1+ years of office/ workplace renovation related project management experience.
• Strong knowledge of PR/PO processes, vendor management, and budgeting.
• Excellent organizational, multitasking, and problem‑solving skills.
• Strong communication and coordination abilities across teams and external partners.
• Proficiency with office software and internal documentation systems (e.g., wiki platforms).
• Ability to operate independently with high attention to detail and strong sense of ownership.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.