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Learning and Development Specialist



London, UK
Posted on Thursday, May 11, 2023
Overview: Join Gopuff as a Learning and Development Lead where you will work closely with the Operations teams to bring new training programmes and strategies for the EU field Operations and HQ teams. As part of the Learning and Development team you will report to the Implementation and Continuous Improvement manager and work with key business leaders to improve and maintain engagement in GoPuff’s learning platform. You will deliver and design new e-learning courses. You will define L&D strategy to support the business needs using a wide range of mediums e.g face to face, e-learning... This role is perfect for you if you are charismatic, enjoy working in a rapid environment, and/or have experience in learning and development. Apply for this role if you enjoy driving a learning culture in a positive and engaging way, and are passionate about developing and motivating others through positive influence.

You Will:

  • Collaborate with Operational teams, Field Leaders and other functional business partners to define, develop and drive key business learning priorities within micro fulfillment centers
  • Design and deliver e-learning courses, workshops and other trainings for operational and HQ teams
  • Plan initiatives, support learning programs and execute learning strategies in line with business standards across all UK locations
  • Support managers to develop their team members through Go+/ Axonify paths
  • Use best practices gained through industry experience, research and metrics to drive best in class organizational learning
  • Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)

You Have:

  • Experience using and maintaining a Learning Management System / Learning Experience Platform (previous use of Axonify preferable)
  • The ability to design and implement engaging and collaborative training programmes or sessions either delivered face to face or virtually
  • E-learning authoring experience through storyboarding & Articulate Storyline preferable
  • The focus, confidence and tenacity to target a goal, define the necessary steps required to achieve it, and design/ implement the required training
  • Experience defining L&D strategy and linking to DE&I
  • Strong communication skills
  • Excellent IT skills including Google Workplace (Google Docs, Google Sheets…), MS Office (Powerpoint, Excel, Word...)
  • Analytical skills (Preferred)
  • Experience working in a warehouse/ retail environment (Preferred)
  • Project management skills and experience (Preferred)
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.
And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you’re hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.