Senior Manager, Street Operations - Labor
Lime
Operations
London, UK
Posted on Sep 5, 2024
Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, we achieved a fully profitable year in 2022, becoming the first in our industry to reach this milestone.
Lime is seeking a dynamic Senior Manager to join our Street Operations team, focusing on labor pricing and efficiency. In this critical role, reporting to the Director of Street Operations, you'll lead global initiatives to enhance operational efficiency and cost-effectiveness. Your responsibilities will include refining safety and quality enhancing strategies, optimizing the battery swaps in urban areas by promoting sustainable operational vehicles, and collaborating with product and hardware teams to improve charging infrastructure in cities we serve.
Our goal is to help Local operators keep the vehicles on the streets without the necessity of taking them back to the warehouse
The ideal candidate will thrive in a fast-paced startup environment and possess a strong ability in both immediate problem-solving and strategic planning. We're looking for someone passionate about growth and innovation, with a solid history of managing high-performing, inclusive teams internationally.
We are a remote first company! For many roles, we welcome applications from anywhere we operate. It's preferred that the individual hired for this role be within 120 minutes of a Lime Warehouse.
What you'll do:
- Build, lead, and coach a team focused on Street Operations.
- Lead global initiatives to enhance the efficiency of our Logistical Providers.
- Develop and implement strategies that impact our global operating model.
- Collaborate with Product Teams and Local Operations to create scalable processes and products.
- Analyze and optimize task logistics for our vehicles.
- Assist Logistical Providers in enhancing efficiency and business performance.
- Establish frameworks for effective operational pricing strategies.
About you:
- Proven record of building and retaining highly performing teams, ideally in a fast paced environment (like start-ups, etc.), 3 years of experience in people management roles,
- Great analytical skills and decision making capacities,
- Ability to influence without authority,
- Previous experience in global, cross functional roles and, ideally, also experience in on site operational management
- Scale up working across various geographies - ideally in central function or with experience working in cross functional teams,
- Consulting, S&P or similar project driven work experience
- Previous experience in leading teams across multiple geographies and cultures
- Optimization in logistics or manual work heavy industries
Preferred Experience:
#LI-hybrid
#-LI-TG1
Why Lime?
When you join Lime, you join a global community of smart, caring, talented individuals working together to deliver world-changing results; striving to create an experience that enables Limers to do their best work. Here are some ways we support and invest in our team:
Competitive salaries, performance-based annual bonus and pre-IPO equity
Health and wellness offerings for all team members starting day one including access to top-tier fitness and mindfulness apps
Flexible vacation policies with ample paid holidays tailored to country of residence
Fully-paid leave following the birth or adoption of a child and financial, medical and educational support for Limers pursuing parenthood
Support for retirement and financial goals with unlimited access to financial advisors
Unlimited, complimentary use of our vehicles in hundreds of cities around the world
Professional growth opportunities through quarterly learning days and top-tier tools
Opportunities to connect across teams and locations to network, socialize and volunteer
Culture of belonging with Employee Resource Groups that engage and promote cultural awareness and DEI training across all functions
Consistent recognition of great work through meaningful rewards and career advancements
Benefits and perks vary depending on the nature of your employment and country of residence. Terms and conditions may apply.
If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.
Lime is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences. Applicants who require a reasonable accommodation for any part of the application or hiring process can email recruiting-operations@li.me for assistance.
Use of artificial intelligence or an LLM such as ChatGPT during the interview process will be grounds for rejection of your application.