We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.

Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies.

At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.

This is a hybrid position that currently has the minimum expectation to work out of our downtown Seattle headquarters one day per week on Thursdays.

Who we're looking for:

Rover has seen tremendous growth and success and as we continue to expand, we are looking for an HR Generalist II to join our People Team. The HR Generalist is a crucial part of the People team, executing a variety of duties in the Human Resources field. This role offers a 6-9 month contract employment opportunity and will be instrumental in maintaining the standards of Rover. The ideal candidate will have a passion for people, strong relationship building skills, a bias towards action, a comprehensive background in HR Operations and client partnership, and excel in a fast paced environment. The ideal candidate will be someone who is driven by a desire to be an accelerator of the business while fostering a welcoming and inclusive employee culture.

This position will support both our HR Business Partner and HR Operations team. The HR Generalist role is an effective training ground for those that would like to flex into an HR Business Partner role, or go deeper into HR programs and processes.

Do you have a passion and expertise in employee relations with demonstrated exposure to state and federal labor laws and regulations including when there may be intersection with leave of absences and workplace accommodations?

Are you highly accountable, responsible, extremely detail-oriented with a bias towards action?

Your Responsibilities:

Trusted advisor to US Frontline Operations employees providing guidance and support to employees and management with employee relations, performance management, performance improvement, and investigations while fostering a positive and inclusive work environment. Coach and develop managers to build stronger capabilities.
Own Workplace Accommodations requests, partnering with our vendor, management and employees through the interactive process.
Address employee inquiries promptly and professionally, providing necessary information and guidance including triaging questions within the HR and Benefits email alias.
Support employee and contractor onboarding and offboarding activities
Collaborate with the HR team, find proactive and creative solutions for a broad range of day to day HR issues that surface
Maintain compliance with federal, state and local employment, labor laws and regulations through programs, practices, policies and training. Maintain current and complete understanding of Federal and State employment laws such as (Title VII of the Civil Rights Act, FLSA, ADA & FMLA).
Perform other miscellaneous duties as required and assigned which may include Global cross-team initiatives.

Your Qualifications:

5+ years work experience in an HR Generalist role in broad areas of HR (talent management, acquisition, training and HR systems, process and compliance)
Expert in handling employee relations issues with non-exempt populations in an operations, distribution center, call center and/or retail environment
Advanced experience with Leaves of Absence and Workplace Accommodations
Proven ability to build strong, trusting relationships with clients and team members in order to partner and collaborate effectively
Strong written and verbal communication skills. Interpersonal skills, listening, leading with curiosity, problem solving, including ability to influence and support change initiatives.
Strong analytical skills. Experience using and presenting data to make decisions
Critical thinking, identifying problems, testing, developing and implementing solutions
Outstanding interpersonal skills; a role model for the use of the concepts and skills we teach and exceptional commitment to our Core Values
Experience partnering on cross-functional projects and initiatives
Strong Project/Program Management Skills
Ability to prioritize and thrive in a role with a breadth of responsibilities showing flexibility and agility
Ability to relate to, influence and coach employees and management
Team building and team development capabilities
Experience with GSuite and Workday preferred
Experience working with remote employees preferred
Bachelor's Degree in Human Resources, Business or related field preferred
Human Resources Professional Certification (e.g. PHR, SPHR, SHRM) preferred

Rover is an equal opportunity employer committed to promoting a diverse, inclusive and inventive environment with the best employees. We’re driven by seeing our people succeed and grow, and we work to ensure everyone contributes to their fullest potential. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, protected veteran status, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable laws, regulations and ordinances.

We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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