Staff Technical Program Manager (R3370)
Shield AI
IT, Operations
San Diego, CA, USA · San Diego, CA, USA · Oregon, USA
Posted on Mar 28, 2025
Founded in 2015, Shield AI is a venture-backed defense technology company with the mission of protecting service members and civilians with intelligent, autonomous systems. Its products include Hivemind Enterprise—EdgeOS, Pilot, Commander, and Forge—as well as V-BAT and Sentient Vision Systems (wide-area motion imaging software). With offices in San Diego, Dallas, Washington, D.C., Abu Dhabi (UAE), Kyiv (Ukraine), and Melbourne (Australia), Shield AI’s technology actively supports U.S. and allied operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X and Instagram.
As a Staff Technical Program Manager you will be responsible for leading the releases of Hivemind Enterprise, a software development kit that enables both Shield AI and third parties to create a new generation of unmanned systems and mission applications that deliver transformative capabilities for the U.S. and its allies. You will work with sponsors, product managers, designers and a talented cross-functional engineering team to lead on-time, on-target software releases. This Technical Program Manager role requires a versatile individual who can plan and manage a complex software development program and make difficult and informed trade off decisions.
WHAT YOU'LL DO:
- Drive the planning, execution, and delivery of complex software releases for the Hivemind Enterprise platform
- Collaborate with cross-functional teams, including engineering, product management, and customer engagement, to define release scope, objectives, and deliverables.
- Develop detailed project plans, including timelines, milestones, and resource allocation, ensuring adherence to budget and schedule.
- Monitor project progress, identify risks, and implement mitigation strategies to ensure successful project completion.
- Facilitate regular communication with stakeholders, providing updates on project status, challenges, and accomplishments.
- Drive continuous improvement in project management processes, tools, and methodologies.
- Foster a culture of innovation, collaboration, and excellence within the program management team.
- Facilitate technical decision making to appropriately prioritize work and make complex trades.
- Reinforce Shield AI's reputation for technical excellence and ability to deliver through expert engagement and disciplined execution.
REQUIRED QUALIFICATIONS:
- B.S. in Computer Science, or a related field with 5+ years of work experience in Program Management or Engineering Management; alternative degrees are acceptable if professional experience is focused in Enterprise Software, Artificial Intelligence, or Robotics.
- Experience delivering software into production environments with high-reliability and high uptime
- Experience driving development of complex software systems.
- You have a track record of driving results, not just providing status
- You have solid technical foundations in software development, deep knowledge of how to optimize the software development lifecycle and experience with both agile and waterfall methodologies.
- You have the ability to recognize efficiency and inefficiency in projects and prioritize remedies based on accurate cost-benefit analysis.
- You are an exceptional, fundamentals-driven problem solver and communicator.
- You have a demonstrated record of setting and achieving goals in dynamic environments, working hard, being a trustworthy teammate, holding yourself and others to high standards, and being kind to others.
- Excellent leadership, communication, and interpersonal skills.
- Power user of Azure DevOps (ADO), Jira or work management tools
PREFERRED QUALIFICATIONS:
- Advanced degree in Computer Science or MBA
- Previous experience as a software developer
- Previous experience managing enterprise software
- Passionate about software documentation
- Autonomy, AI, ML expertise
- PMP, Scrum Master, or similar qualifications
- Must have experience delivering enterprise software. Ideally software that is used by developers.
- Must have worked very closely with software engineering teams, not just managing schedules and budgets
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Full-time regular employee offer package:
Pay within range listed + Bonus + Benefits + Equity
Temporary employee offer package:
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.
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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.