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\n \n Udemy Director of Product Management, B2B Enterprise\n \n \n \n \n \n \n\n\n \n \n\n\n\n\n\n\n\n\n\n\n\n
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\"Udemy
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Director of Product Management, B2B Enterprise

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Dublin, Ireland
\n\n
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\n
\n
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About us

\n

At Udemy, we’re on a mission to improve lives through the power of learning. We’re a leading global learning company and one of the world’s largest education platforms, with more than 59 million learners. Our goal is to provide flexible, effective skill development to empower organizations and individuals. 

\n

Talented people are everywhere, and the right opportunity can be hard to come by. That’s why we’re focused on revolutionizing learning, using our skills and expertise to help others develop theirs and reach their full potential. Individually, we bring our unique perspective to reimagine the way we share knowledge. Together, we can improve lives by making learning more accessible for our learners, our instructors, and businesses around the world.

\n

Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, and Melbourne. This hybrid position requires two days per week in the office at the nearest hub. Learn more about us on our company page.

\n

About this role 

\n
    \n
  • We are looking for a Director of Product Management to shape the world of workplace learning by leading our B2B Enterprise product team in Dublin.  
  • \n
  • As a Director in this area you will oversee the strategy, team development, and organizational synergy of multiple product areas: How we enable Learning and Development specialists to drive professional skills development using our AI-powered tools, algorithms, content, and badging experiences.  How we help skill based organizations manage employee learning across thousands of employees and how we provide the operational and strategic AI-powered insights that help organizations determine their upskilling priorities of the future. 
  • \n
  • Success requires close collaboration with engineering, design, sales, customer success, data, and a set of diverse stakeholders across the company.  
  • \n
\n

What you'll be doing: 

\n
    \n
  • Lead your team in defining the strategy for building the AI-powered systems and experiences required to win. This is a strong team, so leadership requires enabling, collaborating and empowering not directing or dictating. 
  • \n
  • Scale our enterprise operation by building or buying tools that enable sales and customer success to sell and deploy the value in our learning content and achieve learning results. 
  • \n
  • Communicate the business benefit of products teams are building across the portfolio and use the financial and product data as well as evidence-driven insights to prioritize this wide portfolio of work. 
  • \n
  • Drive cross-functional collaboration and design thinking to deliver successful products and/or product led growth features.
  • \n
  • Work with the product team leads to define, monitor and measure product metrics and KPIs.  Incorporate learnings into product definition and development process.
  • \n
  • Build an in-depth understanding of our B2B customers, internal users, integrations, systems, API’s, marketing tools, platforms, and channels.
  • \n
  • Drive cross-functional collaboration to deliver successful products and/or features. We are a global matrix organization, and connecting the dots is a critical skill.  
  • \n
\n

What you’ll have:

\n
    \n
  • BA / BS required, ideally in a technical field
    10+ years of product management experience in building and shipping external and internal user-facing products
  • \n
  • Ability to work with multiple stakeholders and collaborate with all levels of management internally and externally to maximize benefit for Udemy and its internal users
  • \n
  • Communicate performance to business leadership and other stakeholders to promote a shared understanding of product performance and user satisfaction 
  • \n
  • You have great attention to detail but base your strategy on the big picture objectives
  • \n
  • You understand how technology can solve customer problems and can engage in the details with the engineering team to find simpler solutions
  • \n
  • Knowledge of agile development methodologies and tools
  • \n
  • An intuitive understanding of the differences between traditional software and data product development cycles
  • \n
  • Passion about the education space and the problems we are solving
  • \n
  • Minimum of 5+ years experience managing product managers
  • \n
  • Comfortable collaborating with local and remote Product and Engineering teams.
     section should be bullet-pointed and talk about the absolute necessary qualifications that we’re looking for.
  • \n
\n

Statistically speaking, women and people from historically marginalized communities will not apply to a role unless they hit every qualification bullet point. Allow the posting to be inclusive, and the candidate pool is likely to reflect the inclusivity.

\n

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

\n

Life at Udemy

\n

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

\n
    \n
  • \n

    We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.

    \n
  • \n
  • \n

    Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.

    \n
  • \n
  • \n

    Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.

    \n
  • \n
  • \n

    We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. Learn more about our certification here and find out what it's like to work at Udemy on our blog.

    \n
  • \n
\n

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

\n

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. 

\n

Our Benefits Start With U

\n

Our benefits package at Udemy “starts with U” and is grounded in mission-driven benefits that intentionally align with our core values. Here’s a sneak peek at just a few highlighted benefits if you’re a full-time Udemate based in the Ireland:

\n
    \n
  • \n

    Core Benefits: Comprehensive medical, dental, life and income protection coverage

    \n
  • \n
  • \n

    Parental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement. 26 weeks paid maternity leave for birthing parents as well as a two-week “ease-back” program that enables parents to return part-time at full pay

    \n
  • \n
  • \n

    Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support

    \n
  • \n
  • \n

    Learning: Free access to Udemy and Udemy Business plus a yearly stipend to spend on professional development

    \n
  • \n
  • \n

    Retirement: 6% employer matching Defined Contribution Master Trust

    \n
  • \n
  • \n

    Charitable Giving: Corporate charitable match for eligible nonprofits and charities

    \n
  • \n
  • \n

    Holidays: 25 paid holidays throughout the year plus bank holidays

    \n
  • \n
\n

About our Dublin location

\n

Dublin is where our Europe, Middle East, and Africa (EMEA) headquarters is located, which means it plays a major role in our mission of sharing knowledge and unlocking potential for learners, instructors, and businesses globally. We have a fantastic central Dublin location with a brand new building, purpose-built for us. We’ve invested a lot here and have seen huge growth in the EMEA market – which is why we see Dublin as a key location for the future of Udemy. 

\n

We have also been officially certified as a Great Place to Work in Ireland, recognizing our high-trust, high-performance workplace culture. With so many diverse perspectives, languages, and ethnicities coming together here, it’s no surprise that our Dublin office has been thriving. 

\n

Would you like to learn more about Udemy? Here are a few resources:

\n

How Udemy Started [video]

\n

Investor Overview

\n

Information regarding data privacy is available within the Udemy Careers Privacy Notice.

\n

#LI-Hybrid

\n

 

\n

#LI-PM1

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\"Made
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How does the Data Organization contribute to the mission?
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Tom Do, Vice President of Engineering, Data
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What about the mission inspired you to join?
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How does the Data Organization contribute to the mission?
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Tom Do, Vice President of Engineering, Data
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\n\n
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What about the mission inspired you to join?
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1:48
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What is the Data team focused on contributing towards?
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1:10
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What's a unique team culture experience you valued?
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Greg Brown
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CEO
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Meet Greg
\n
0:09
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Why did you join Udemy?
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0:49
\n\n
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What makes a great teammate at Udemy?
\n
0:35
\n\n
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Career advice to your younger self?
\n
0:42
\n\n
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What do you like to do outside of work?
\n
0:44
\n\n
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Describe the culture at Udemy?
\n
0:30
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Lightning Round
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0:12
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Greg Brown
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CEO
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\n\n
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\n
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Meet Greg
\n
0:09
\n\n
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Why did you join Udemy?
\n
0:49
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What makes a great teammate at Udemy?
\n
0:35
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Jun Fukukura Helzer, Ph.D.
\n
Head of Research
\n
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\n\"Made
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What inspired you to pursue a career in Research?
\n
1:22
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Why Udemy?
\n
0:43
\n\n
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How do the Research teams contribute to improving lives through learning?
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1:16
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What skills make someone successful on the Research team?
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0:56
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\n
Jun Fukukura Helzer, Ph.D.
\n
Head of Research
\n
\n
\n\n
\n
\n
\n
\n
\n
What inspired you to pursue a career in Research?
\n
1:22
\n\n
\n
\n
Why Udemy?
\n
0:43
\n\n
\n
\n
How do the Research teams contribute to improving lives through learning?
\n
1:16
\n\n
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What skills make someone successful on the Research team?
\n
0:56
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\n\n","datePosted":"2023-10-11T13:12:08.002Z","validThrough":"2024-09-18","employmentType":[],"hiringOrganization":{"@type":"Organization","name":"Udemy","description":"With a mission to improve lives through learning, Udemy is the world’s largest online learning destination that helps students, businesses, and governments gain the skills they need to compete in today’s economy. Forty million students are mastering new skills from 70,000 expert instructors teaching over 155,000 online courses in topics from programming and data science to leadership and team building. For companies, Udemy for Business offers an employee training and development platform with subscription access to 8,500+ courses, learning analytics, as well as the ability to host and distribute their own content. Udemy for Government is designed to upskill workers and prepare them for the jobs of tomorrow. Eighty percent of Fortune 100 companies trust Udemy for employee upskilling. Udemy is privately held and headquartered in San Francisco with offices in Denver, Brazil, India, Ireland, and Turkey. Udemy investors include Insight Partners, Prosus (Naspers Ventures), Norwest Venture Partners, Stripes, and Benesse Holdings.","numberOfEmployees":7705,"address":[{"address":{"@type":"PostalAddress","addressLocality":"San Francisco, CA, USA"}}],"sameAs":"https://udemy.com","url":"https://udemy.com","logo":"https://cdn.getro.com/companies/eeb3a86d-28f4-5a77-920a-4008ecb9cb8a","memberOf":{"@type":"Organization","name":"Alpha Partners","description":"Alpha Partners is a research and marketing communications firm dedicated to working with investment managers. Our goal is to contribute to alpha (excess returns) by supporting new business development and client retention. We offer three primary capabilities: 1. Presentation Strategy & Coaching 2. Market Research 3. Positioning Strategy & Marketing Communications HOW DOES ALPHA PARTNERS STAND OUT RELATIVE TO COMPETITORS? For starters, we don't answer this question based on how we think we stand out. There is no element of conjecture or take-it-on-faith in our response. Our answer is based on candid client feedback, gathered regularly through surveys conducted by an unbiased third party. Our clients cite the following characteristics as competitive strengths: In-depth knowledge of the investment business Skill in competitive differentiation (based on our knowledge of the business) The ability to shape content while sharpening delivery The thorough, customized detail with which we present written recommendations AREAS OF INVESTMENT MARKETING EXPERTISE","logo":"https://cdn.filepicker.io/api/file/V8HK5vUxSF6000Isv4fH","url":"jobs.alphapartners.com"},"keywords":"Education, HR and Recruiting, Software"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dublin, Ireland"}}}

Director of Product Management - Instructor & Content

Udemy

Udemy

Product
Dublin, Ireland
Posted on Wednesday, October 11, 2023

Director of Product Management, B2B Enterprise

Dublin, Ireland

About us

At Udemy, we’re on a mission to improve lives through the power of learning. We’re a leading global learning company and one of the world’s largest education platforms, with more than 59 million learners. Our goal is to provide flexible, effective skill development to empower organizations and individuals. 

Talented people are everywhere, and the right opportunity can be hard to come by. That’s why we’re focused on revolutionizing learning, using our skills and expertise to help others develop theirs and reach their full potential. Individually, we bring our unique perspective to reimagine the way we share knowledge. Together, we can improve lives by making learning more accessible for our learners, our instructors, and businesses around the world.

Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, and Melbourne. This hybrid position requires two days per week in the office at the nearest hub. Learn more about us on our company page.

About this role 

  • We are looking for a Director of Product Management to shape the world of workplace learning by leading our B2B Enterprise product team in Dublin.  
  • As a Director in this area you will oversee the strategy, team development, and organizational synergy of multiple product areas: How we enable Learning and Development specialists to drive professional skills development using our AI-powered tools, algorithms, content, and badging experiences.  How we help skill based organizations manage employee learning across thousands of employees and how we provide the operational and strategic AI-powered insights that help organizations determine their upskilling priorities of the future. 
  • Success requires close collaboration with engineering, design, sales, customer success, data, and a set of diverse stakeholders across the company.  

What you'll be doing: 

  • Lead your team in defining the strategy for building the AI-powered systems and experiences required to win. This is a strong team, so leadership requires enabling, collaborating and empowering not directing or dictating. 
  • Scale our enterprise operation by building or buying tools that enable sales and customer success to sell and deploy the value in our learning content and achieve learning results. 
  • Communicate the business benefit of products teams are building across the portfolio and use the financial and product data as well as evidence-driven insights to prioritize this wide portfolio of work. 
  • Drive cross-functional collaboration and design thinking to deliver successful products and/or product led growth features.
  • Work with the product team leads to define, monitor and measure product metrics and KPIs.  Incorporate learnings into product definition and development process.
  • Build an in-depth understanding of our B2B customers, internal users, integrations, systems, API’s, marketing tools, platforms, and channels.
  • Drive cross-functional collaboration to deliver successful products and/or features. We are a global matrix organization, and connecting the dots is a critical skill.  

What you’ll have:

  • BA / BS required, ideally in a technical field
    10+ years of product management experience in building and shipping external and internal user-facing products
  • Ability to work with multiple stakeholders and collaborate with all levels of management internally and externally to maximize benefit for Udemy and its internal users
  • Communicate performance to business leadership and other stakeholders to promote a shared understanding of product performance and user satisfaction 
  • You have great attention to detail but base your strategy on the big picture objectives
  • You understand how technology can solve customer problems and can engage in the details with the engineering team to find simpler solutions
  • Knowledge of agile development methodologies and tools
  • An intuitive understanding of the differences between traditional software and data product development cycles
  • Passion about the education space and the problems we are solving
  • Minimum of 5+ years experience managing product managers
  • Comfortable collaborating with local and remote Product and Engineering teams.
     section should be bullet-pointed and talk about the absolute necessary qualifications that we’re looking for.

Statistically speaking, women and people from historically marginalized communities will not apply to a role unless they hit every qualification bullet point. Allow the posting to be inclusive, and the candidate pool is likely to reflect the inclusivity.

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Life at Udemy

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

  • We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.

  • Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.

  • Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.

  • We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. Learn more about our certification here and find out what it's like to work at Udemy on our blog.

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. 

Our Benefits Start With U

Our benefits package at Udemy “starts with U” and is grounded in mission-driven benefits that intentionally align with our core values. Here’s a sneak peek at just a few highlighted benefits if you’re a full-time Udemate based in the Ireland:

  • Core Benefits: Comprehensive medical, dental, life and income protection coverage

  • Parental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement. 26 weeks paid maternity leave for birthing parents as well as a two-week “ease-back” program that enables parents to return part-time at full pay

  • Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support

  • Learning: Free access to Udemy and Udemy Business plus a yearly stipend to spend on professional development

  • Retirement: 6% employer matching Defined Contribution Master Trust

  • Charitable Giving: Corporate charitable match for eligible nonprofits and charities

  • Holidays: 25 paid holidays throughout the year plus bank holidays

About our Dublin location

Dublin is where our Europe, Middle East, and Africa (EMEA) headquarters is located, which means it plays a major role in our mission of sharing knowledge and unlocking potential for learners, instructors, and businesses globally. We have a fantastic central Dublin location with a brand new building, purpose-built for us. We’ve invested a lot here and have seen huge growth in the EMEA market – which is why we see Dublin as a key location for the future of Udemy. 

We have also been officially certified as a Great Place to Work in Ireland, recognizing our high-trust, high-performance workplace culture. With so many diverse perspectives, languages, and ethnicities coming together here, it’s no surprise that our Dublin office has been thriving. 

Would you like to learn more about Udemy? Here are a few resources:

How Udemy Started [video]

Investor Overview

Information regarding data privacy is available within the Udemy Careers Privacy Notice.

#LI-Hybrid

 

#LI-PM1

Embed clip
Tom Do headshot
Jessica Cohen headshot
Tom Do headshot
+1
How does the Data Organization contribute to the mission?
Tom Do, Vice President of Engineering, Data
Made with Puck
What about the mission inspired you to join?
1:48
What is the Data team focused on contributing towards?
1:10
What's a unique team culture experience you valued?
0:58
Tom Do headshot
Jessica Cohen headshot
Tom Do headshot
+1
How does the Data Organization contribute to the mission?
Tom Do, Vice President of Engineering, Data
What about the mission inspired you to join?
1:48
What is the Data team focused on contributing towards?
1:10
What's a unique team culture experience you valued?
0:58
Embed clip
Greg  Brown headshot
Greg  Brown headshot
Greg Brown
CEO
Made with Puck
Meet Greg
0:09
Why did you join Udemy?
0:49
What makes a great teammate at Udemy?
0:35
Career advice to your younger self?
0:42
What do you like to do outside of work?
0:44
Describe the culture at Udemy?
0:30
Lightning Round
0:12
Greg  Brown headshot
Greg  Brown headshot
Greg Brown
CEO
Meet Greg
0:09
Why did you join Udemy?
0:49
What makes a great teammate at Udemy?
0:35
Embed clip
Jun Fukukura Helzer, Ph.D. headshot
Jessica Cohen headshot
Jun Fukukura Helzer, Ph.D. headshot
+1
Jun Fukukura Helzer, Ph.D.
Head of Research
Made with Puck
What inspired you to pursue a career in Research?
1:22
Why Udemy?
0:43
How do the Research teams contribute to improving lives through learning?
1:16
What skills make someone successful on the Research team?
0:56
Jun Fukukura Helzer, Ph.D. headshot
Jessica Cohen headshot
Jun Fukukura Helzer, Ph.D. headshot
+1
Jun Fukukura Helzer, Ph.D.
Head of Research
What inspired you to pursue a career in Research?
1:22
Why Udemy?
0:43
How do the Research teams contribute to improving lives through learning?
1:16
What skills make someone successful on the Research team?
0:56