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We are always searching for talented people who want to make a difference. Join our extended team.
\n \n Udemy SMB Account Executive\n \n \n \n \n \n \n\n\n \n \n\n\n\n\n\n\n\n\n\n\n\n
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\"Udemy
\n
\n

SMB Account Executive

\n
San Francisco, CA
\n\n
\n
\n
\n
\n
\n

About us

\n

At Udemy, we’re on a mission to improve lives through the power of learning. We’re a leading global learning company and one of the world’s largest education platforms, with more than 59 million learners. Our goal is to provide flexible, effective skill development to empower organizations and individuals. 

\n

Talented people are everywhere, and the right opportunity can be hard to come by. That’s why we’re focused on revolutionizing learning, using our skills and expertise to help others develop theirs and reach their full potential. Individually, we bring our unique perspective to reimagine the way we share knowledge. Together, we can improve lives by making learning more accessible for our learners, our instructors, and businesses around the world.

\n

Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, and Melbourne. This hybrid position requires two days per week in our San Francisco office. Learn more about us on our company page.

\n

About you 

\n

You’re an active listener and a determined person who thrives in a collaborative environment like ours. You want to use your skills to help others progress, whether that’s internally with your team or seeing the impact your work can have on people around the world as you help us expand into new markets. You’re ready for a challenge and aren’t afraid to try new ideas.

\n

About this role 

\n

The SMB Executive prospects, consults and sells to companies in North America (U.S. and Canada) with up to 200 employees across all industries. You will become a Udemy product expert in this role through both inbound and outbound opportunities. You are an ideal candidate if you are excited about closing both strategic and more transactional deals.  Excelling in this role will serve as a strong foundation for your career and future Udemy roles.

This is a hybrid role: 2 days in-office / 3 days remote.

\n

What you'll be doing:

\n
    \n
  • Selling to many types of personas (most common HR, Learning and Development, or Tech/IT)
  • \n
  • Owning deal cycle from start to finish (discovery call, demo, email follow-up and negotiation), including expanding current Udemy footprint with existing customers 
  • \n
  • Creating and delivering accurate sales forecasts through strong pipeline management
  • \n
  • Collaborating with the greater sales team to share best practices and innovate
  • \n
  • Improving and streamlining your sales process as you learn
  • \n
\n

What you’ll have:

\n
    \n
  • Minimum 1-2 years relevant closing experience (full sale cycle preferred)
  • \n
  • B2B sales experience (SaaS preferred)
  • \n
  • Teamwork and good communication skills a must
  • \n
  • Ability to adapt, or willing to learn how to develop a growth mindset
  • \n
  • Humble, and eager to learn and be coached
  • \n
\n

Life at Udemy 

\n

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

\n
    \n
  • \n

    We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.

    \n
  • \n
  • \n

    Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.

    \n
  • \n
  • \n

    Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.

    \n
  • \n
  • \n

    We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. Learn more about our certification here and find out what it's like to work at Udemy on our blog.

    \n
  • \n
\n

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

\n

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We will consider for employment qualified applicants with arrest and conviction records.

\n

Our Benefits Start With U

\n

Our benefits package at Udemy “starts with U” and is grounded in mission-driven benefits that intentionally align with our core values. Here’s a sneak peek at just a few highlighted benefits if you’re a full-time Udemate based in the United States:

\n
    \n
  • \n

    Core Benefits: Comprehensive medical, dental, vision, life/AD&D, and disability coverage

    \n
  • \n
  • \n

    HSA/FSA/Commuter: Pre-tax savings/spending plans, including HSA employer contributions

    \n
  • \n
  • \n

    Transgender Benefits: Expanded medical coverage for gender-affirming care

    \n
  • \n
  • \n

    Parental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement (plus up to six to ten weeks of paid disability leave for birthing parents) as well as a two-week “ease-back” program that enables parents to return part-time at full pay

    \n
  • \n
  • \n

    Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support

    \n
  • \n
  • \n

    Learning: Free access to Udemy and Udemy Business plus a yearly stipend to spend on professional development

    \n
  • \n
  • \n

    Retirement: Pre-tax and Roth 401(k) plan with an employer contribution

    \n
  • \n
  • \n

    Charitable Giving: Corporate charitable match for eligible nonprofits and charities

    \n
  • \n
  • \n

    Vacation: Flexible vacation for salaried Udemates and fifteen days per year for hourly

    \n
  • \n
  • \n

    Holidays: Twelve paid holidays throughout the year

    \n
  • \n
\n

Would you like to learn more about Udemy? Here are a few resources:

\n

How Udemy Started [video]

\n

Investor Overview

\n

Information regarding data privacy is available within the Udemy Careers Privacy Notice.

\n

#LI-KD1

\n
\n
At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for benefits, equity and uncapped OTE.
\n
OTE Compensation Range
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\n$119,000$140,000 USD\n
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\"Made
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\n\"Jessica\n
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\n\"Annette\n
\n
+1
\n
\n
\n
\n
A look inside the Corporate Sales team at Udemy
\n
Annette Kasper, Director of Corporate Sales
\n
\n
\n\"Made
\n\n
\n
\n
\n
\n
\n
\n
What drew you to Udemy?
\n
1:35
\n\n
\n
\n
How does the Corporate Sales team contribute to Udemy's mission?
\n
0:39
\n\n
\n
\n
What skills make a successful teammate on the Sales team?
\n
0:54
\n\n
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What's your favorite Udemy course?
\n
0:48
\n\n
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\n\"Annette\n
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\n
\n\"Jessica\n
\n
\n
\n
\n
\n\"Annette\n
\n
+1
\n
\n
\n
\n
A look inside the Corporate Sales team at Udemy
\n
Annette Kasper, Director of Corporate Sales
\n
\n
\n\n
\n
\n
\n
\n
\n
What drew you to Udemy?
\n
1:35
\n\n
\n
\n
How does the Corporate Sales team contribute to Udemy's mission?
\n
0:39
\n\n
\n
\n
What skills make a successful teammate on the Sales team?
\n
0:54
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What's your favorite Udemy course?
\n
0:48
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Embed clip
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\n\"Matthew\n
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\n\"Jessica\n
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\n\"Matthew\n
\n
+1
\n
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\n
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Inside the Enterprise Sales team at Udemy
\n
Matthew Jolly, Enterprise Account Executive
\n
\n
\n\"Made
\n\n
\n
\n
\n
\n
\n
\n
What drew you to Udemy?
\n
0:47
\n\n
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\n
What is it like to sell on the Enterprise Sales team?
\n
1:24
\n\n
\n
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A unique experience you've shared with your team?
\n
0:56
\n\n
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Lightning round
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0:59
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\n\"Matthew\n
\n
\n
\n\"Jessica\n
\n
\n
\n
\n
\n\"Matthew\n
\n
+1
\n
\n
\n
\n
Inside the Enterprise Sales team at Udemy
\n
Matthew Jolly, Enterprise Account Executive
\n
\n
\n\n
\n
\n
\n
\n
\n
What drew you to Udemy?
\n
0:47
\n\n
\n
\n
What is it like to sell on the Enterprise Sales team?
\n
1:24
\n\n
\n
\n
A unique experience you've shared with your team?
\n
0:56
\n\n
\n
\n
Lightning round
\n
0:59
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Embed clip
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\n\"Jessica\n
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\n\"Stephanie\n
\n
+1
\n
\n
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\n
An inside look at the Customer Success team
\n
Stephanie Stapleton, President, Udemy Business
\n
\n
\n\"Made
\n\n
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\n
\n
\n
\n
What inspired you to join Udemy?
\n
0:55
\n\n
\n
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What does the Customer Success team do to build customer relationships that help businesses grow?
\n
1:05
\n\n
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What is the culture like for working parents at Udemy?
\n
1:23
\n\n
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\n\"Stephanie\n
\n
\n
\n\"Jessica\n
\n
\n
\n
\n
\n\"Stephanie\n
\n
+1
\n
\n
\n
\n
An inside look at the Customer Success team
\n
Stephanie Stapleton, President, Udemy Business
\n
\n
\n\n
\n
\n
\n
\n
\n
What inspired you to join Udemy?
\n
0:55
\n\n
\n
\n
What does the Customer Success team do to build customer relationships that help businesses grow?
\n
1:05
\n\n
\n
\n
What is the culture like for working parents at Udemy?
\n
1:23
\n\n
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Embed clip
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\n\"Greg\n
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\n\"Greg\n
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Greg Brown
\n
CEO
\n
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\n\"Made
\n\n
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\n
Meet Greg
\n
0:09
\n\n
\n
\n
Why did you join Udemy?
\n
0:49
\n\n
\n
\n
What makes a great teammate at Udemy?
\n
0:35
\n\n
\n
\n
Career advice to your younger self?
\n
0:42
\n\n
\n
\n
What do you like to do outside of work?
\n
0:44
\n\n
\n
\n
Describe the culture at Udemy?
\n
0:30
\n\n
\n
\n
Lightning Round
\n
0:12
\n\n
\n
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\n
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Greg Brown
\n
CEO
\n
\n
\n\n
\n
\n
\n
\n
\n
Meet Greg
\n
0:09
\n\n
\n
\n
Why did you join Udemy?
\n
0:49
\n\n
\n
\n
What makes a great teammate at Udemy?
\n
0:35
\n\n
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\n
\n
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\n
\n
\n
\n
\n\n","datePosted":"2023-10-28T14:43:33.337Z","validThrough":"2024-06-18","employmentType":[],"hiringOrganization":{"@type":"Organization","name":"Udemy","description":"With a mission to improve lives through learning, Udemy is the world’s largest online learning destination that helps students, businesses, and governments gain the skills they need to compete in today’s economy. Forty million students are mastering new skills from 70,000 expert instructors teaching over 155,000 online courses in topics from programming and data science to leadership and team building. For companies, Udemy for Business offers an employee training and development platform with subscription access to 8,500+ courses, learning analytics, as well as the ability to host and distribute their own content. Udemy for Government is designed to upskill workers and prepare them for the jobs of tomorrow. Eighty percent of Fortune 100 companies trust Udemy for employee upskilling. Udemy is privately held and headquartered in San Francisco with offices in Denver, Brazil, India, Ireland, and Turkey. Udemy investors include Insight Partners, Prosus (Naspers Ventures), Norwest Venture Partners, Stripes, and Benesse Holdings.","numberOfEmployees":7705,"address":[{"address":{"@type":"PostalAddress","addressLocality":"San Francisco, CA, USA"}}],"sameAs":"https://udemy.com","url":"https://udemy.com","logo":"https://cdn.getro.com/companies/eeb3a86d-28f4-5a77-920a-4008ecb9cb8a","memberOf":{"@type":"Organization","name":"Alpha Partners","description":"Alpha Partners is a research and marketing communications firm dedicated to working with investment managers. Our goal is to contribute to alpha (excess returns) by supporting new business development and client retention. We offer three primary capabilities: 1. Presentation Strategy & Coaching 2. Market Research 3. Positioning Strategy & Marketing Communications HOW DOES ALPHA PARTNERS STAND OUT RELATIVE TO COMPETITORS? For starters, we don't answer this question based on how we think we stand out. There is no element of conjecture or take-it-on-faith in our response. Our answer is based on candid client feedback, gathered regularly through surveys conducted by an unbiased third party. Our clients cite the following characteristics as competitive strengths: In-depth knowledge of the investment business Skill in competitive differentiation (based on our knowledge of the business) The ability to shape content while sharpening delivery The thorough, customized detail with which we present written recommendations AREAS OF INVESTMENT MARKETING EXPERTISE","logo":"https://cdn.filepicker.io/api/file/V8HK5vUxSF6000Isv4fH","url":"jobs.alphapartners.com"},"keywords":"Education, HR and Recruiting, Software"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco, CA, USA"}}}

SMB Account Executive

Udemy

Udemy

Sales & Business Development
San Francisco, CA, USA
Posted on Saturday, October 28, 2023

SMB Account Executive

San Francisco, CA

About us

At Udemy, we’re on a mission to improve lives through the power of learning. We’re a leading global learning company and one of the world’s largest education platforms, with more than 59 million learners. Our goal is to provide flexible, effective skill development to empower organizations and individuals. 

Talented people are everywhere, and the right opportunity can be hard to come by. That’s why we’re focused on revolutionizing learning, using our skills and expertise to help others develop theirs and reach their full potential. Individually, we bring our unique perspective to reimagine the way we share knowledge. Together, we can improve lives by making learning more accessible for our learners, our instructors, and businesses around the world.

Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, and Melbourne. This hybrid position requires two days per week in our San Francisco office. Learn more about us on our company page.

About you 

You’re an active listener and a determined person who thrives in a collaborative environment like ours. You want to use your skills to help others progress, whether that’s internally with your team or seeing the impact your work can have on people around the world as you help us expand into new markets. You’re ready for a challenge and aren’t afraid to try new ideas.

About this role 

The SMB Executive prospects, consults and sells to companies in North America (U.S. and Canada) with up to 200 employees across all industries. You will become a Udemy product expert in this role through both inbound and outbound opportunities. You are an ideal candidate if you are excited about closing both strategic and more transactional deals.  Excelling in this role will serve as a strong foundation for your career and future Udemy roles.

This is a hybrid role: 2 days in-office / 3 days remote.

What you'll be doing:

  • Selling to many types of personas (most common HR, Learning and Development, or Tech/IT)
  • Owning deal cycle from start to finish (discovery call, demo, email follow-up and negotiation), including expanding current Udemy footprint with existing customers 
  • Creating and delivering accurate sales forecasts through strong pipeline management
  • Collaborating with the greater sales team to share best practices and innovate
  • Improving and streamlining your sales process as you learn

What you’ll have:

  • Minimum 1-2 years relevant closing experience (full sale cycle preferred)
  • B2B sales experience (SaaS preferred)
  • Teamwork and good communication skills a must
  • Ability to adapt, or willing to learn how to develop a growth mindset
  • Humble, and eager to learn and be coached

Life at Udemy 

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

  • We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.

  • Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.

  • Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.

  • We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. Learn more about our certification here and find out what it's like to work at Udemy on our blog.

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We will consider for employment qualified applicants with arrest and conviction records.

Our Benefits Start With U

Our benefits package at Udemy “starts with U” and is grounded in mission-driven benefits that intentionally align with our core values. Here’s a sneak peek at just a few highlighted benefits if you’re a full-time Udemate based in the United States:

  • Core Benefits: Comprehensive medical, dental, vision, life/AD&D, and disability coverage

  • HSA/FSA/Commuter: Pre-tax savings/spending plans, including HSA employer contributions

  • Transgender Benefits: Expanded medical coverage for gender-affirming care

  • Parental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement (plus up to six to ten weeks of paid disability leave for birthing parents) as well as a two-week “ease-back” program that enables parents to return part-time at full pay

  • Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support

  • Learning: Free access to Udemy and Udemy Business plus a yearly stipend to spend on professional development

  • Retirement: Pre-tax and Roth 401(k) plan with an employer contribution

  • Charitable Giving: Corporate charitable match for eligible nonprofits and charities

  • Vacation: Flexible vacation for salaried Udemates and fifteen days per year for hourly

  • Holidays: Twelve paid holidays throughout the year

Would you like to learn more about Udemy? Here are a few resources:

How Udemy Started [video]

Investor Overview

Information regarding data privacy is available within the Udemy Careers Privacy Notice.

#LI-KD1

At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for benefits, equity and uncapped OTE.
OTE Compensation Range
$119,000$140,000 USD
Embed clip
Annette Kasper headshot
Jessica Cohen headshot
Annette Kasper headshot
+1
A look inside the Corporate Sales team at Udemy
Annette Kasper, Director of Corporate Sales
Made with Puck
What drew you to Udemy?
1:35
How does the Corporate Sales team contribute to Udemy's mission?
0:39
What skills make a successful teammate on the Sales team?
0:54
What's your favorite Udemy course?
0:48
Annette Kasper headshot
Jessica Cohen headshot
Annette Kasper headshot
+1
A look inside the Corporate Sales team at Udemy
Annette Kasper, Director of Corporate Sales
What drew you to Udemy?
1:35
How does the Corporate Sales team contribute to Udemy's mission?
0:39
What skills make a successful teammate on the Sales team?
0:54
What's your favorite Udemy course?
0:48
Embed clip
Matthew Jolly headshot
Jessica Cohen headshot
Matthew Jolly headshot
+1
Inside the Enterprise Sales team at Udemy
Matthew Jolly, Enterprise Account Executive
Made with Puck
What drew you to Udemy?
0:47
What is it like to sell on the Enterprise Sales team?
1:24
A unique experience you've shared with your team?
0:56
Lightning round
0:59
Matthew Jolly headshot
Jessica Cohen headshot
Matthew Jolly headshot
+1
Inside the Enterprise Sales team at Udemy
Matthew Jolly, Enterprise Account Executive
What drew you to Udemy?
0:47
What is it like to sell on the Enterprise Sales team?
1:24
A unique experience you've shared with your team?
0:56
Lightning round
0:59
Embed clip
Stephanie Stapleton headshot
Jessica Cohen headshot
Stephanie Stapleton headshot
+1
An inside look at the Customer Success team
Stephanie Stapleton, President, Udemy Business
Made with Puck
What inspired you to join Udemy?
0:55
What does the Customer Success team do to build customer relationships that help businesses grow?
1:05
What is the culture like for working parents at Udemy?
1:23
Stephanie Stapleton headshot
Jessica Cohen headshot
Stephanie Stapleton headshot
+1
An inside look at the Customer Success team
Stephanie Stapleton, President, Udemy Business
What inspired you to join Udemy?
0:55
What does the Customer Success team do to build customer relationships that help businesses grow?
1:05
What is the culture like for working parents at Udemy?
1:23
Embed clip
Greg  Brown headshot
Greg  Brown headshot
Greg Brown
CEO
Made with Puck
Meet Greg
0:09
Why did you join Udemy?
0:49
What makes a great teammate at Udemy?
0:35
Career advice to your younger self?
0:42
What do you like to do outside of work?
0:44
Describe the culture at Udemy?
0:30
Lightning Round
0:12
Greg  Brown headshot
Greg  Brown headshot
Greg Brown
CEO
Meet Greg
0:09
Why did you join Udemy?
0:49
What makes a great teammate at Udemy?
0:35