Senior Sales Enablement Manager - AMER

About us

At Udemy, we’re on a mission to improve lives through the power of learning. We’re a leading global learning company and one of the world’s largest education platforms, with more than 59 million learners. Our goal is to provide flexible, effective skill development to empower organizations and individuals.

Talented people are everywhere, and the right opportunity can be hard to come by. That’s why we’re focused on revolutionizing learning, using our skills and expertise to help others develop theirs and reach their full potential. Individually, we bring our unique perspective to reimagine the way we share knowledge. Together, we can improve lives by making learning more accessible for our learners, our instructors, and businesses around the world.

Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, and Melbourne. This hybrid position requires two days per week in the office at the nearest hub.

Learn more about us on our company page.

About you

You’re a collaborative, data-driven, and creative problem-solver who loves diving into the details. You thrive in dynamic environments like ours where you can strategically build systems, processes, and tools to create best-in-class customer experiences. You love influencing our company’s growth journey and enabling our internal go-to-market teams to efficiently generate revenue and scale.

About this role

We are looking for a Senior Sales Enablement Manager, AMER region to join our team to support our growing Udemy Business Sales teams, whose primary function is to partner and enable our Sales Enterprise and Commercial teams.

What success looks like:

In the first month, you will attend our sales and customer success onboarding program, learn how we build, structure and deliver our enablement programs, meet with the Sales Leadership team to learn about their main priorities, objectives and challenges, and learn all about Udemy and our customers.

In Month two, you will focus on the role-ready aspect of enablement by assisting with the delivery of our global business learning initiatives. Additionally, you will formulate plans to solve priorities identified through your leadership discussions

In Month three, you will begin to execute in your role by setting short-term goals and objectives on your own and begin to identify and set long-term goals independently with your manager's support. You will create content and deliver global initiatives locally and coach in the region to keep the existing Sales teams up to date on Udemy Business best practices.

You will report to our Director, Sales Enablement - Americas and be part of a growing team of diverse enablement professionals spread out across the globe.

What you'll be doing:

• Strategically partner with AMER Sales leadership to identify enablement needs
• Responsible for enablement strategy, design, delivery and measurement of programs.
• Work with a diverse group of stakeholders, managing multiple deadlines and priorities.
• Collaborate with our global enablement team to leverage and localize our existing programs and pivot where necessary for the needs of your stakeholders.
• Building dynamic, consumable content that achieves predefined learning objectives
• Facilitate, experiential learning experiences and provide 1:1 and 1:many Coaching initiatives in order to scale our enablement programs
• Establish a network of sponsors so that every enablement initiative has support & participation from the business in its planning, development, sign off, and release.
• Leveraging your program management, design and facilitation skills to build and deploy best in class programs for our AE community across enterprise and commercial teams.

What you’ll have

• 3+ years experience in Enablement
• 2+ years experience in a sales quota-carrying role
• 2+ years stakeholder management experience
• You have experience designing and facilitating virtual and/or in-person enablement programs.
• You have experience and/or are certified in sales methodologies (ie. Sandler, Challenger and/or Corporate Visions, or similar.
• You have experience in technology, SaaS, edtech or similar industry
• You have experience and/or certification in coaching or leading coaching programs.
• You prioritize well and identify work based on importance and urgency, and articulate a plan to achieve results
• Passionate about modern approaches to learning. Experience with Microlearning, personalized learning journeys, learning reinforcement, and gamification

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Life at Udemy

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

• We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.

• Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.

• Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.

• We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. Learn more about our certification here and find out what it's like to work at Udemy on our blog.

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We will consider for employment qualified applicants with arrest and conviction records.

Our Benefits Start With U

Our benefits package at Udemy “starts with U” and is grounded in mission-driven benefits that intentionally align with our core values. Here’s a sneak peek at just a few highlighted benefits if you’re a full-time Udemate based in the United States:

• Core Benefits: Comprehensive medical, dental, vision, life/AD&D, and disability coverage

• HSA/FSA/Commuter: Pre-tax savings/spending plans, including HSA employer contributions

• Transgender Benefits: Expanded medical coverage for gender-affirming care

• Parental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement (plus up to six to ten weeks of paid disability leave for birthing parents) as well as a two-week “ease-back” program that enables parents to return part-time at full pay

• Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support

• Learning: Free access to Udemy and Udemy Business plus a yearly stipend to spend on professional development

• Retirement: Pre-tax and Roth 401(k) plan with an employer contribution

• Charitable Giving: Corporate charitable match for eligible nonprofits and charities

• Vacation: Flexible vacation for salaried Udemates and fifteen days per year for hourly

• Holidays: Twelve paid holidays throughout the year

Would you like to learn more about Udemy? Here are a few resources:

How Udemy Started [video]

Investor Overview

Information regarding data privacy is available within the Udemy Careers Privacy Notice.