Partnership Manager, Japan

About you

You love driving high-visibility, high-impact projects that help companies scale in new markets worldwide. You thrive in fast-paced, dynamic environments and use your strong communication skills to influence and collaborate with key partners successfully. You’re an analytical and nimble executor who believes quality work and thoughtful strategy is vital to sustainable business growth.

You’re an active listener and a determined person who thrives in a collaborative environment like ours. You want to use your skills to help others progress, whether that’s internally with your team or seeing the impact your work can have on people around the world as you help us expand into new markets. You’re ready for a challenge and aren’t afraid to try new ideas.

About this role

Udemy Business is looking to hire a Partnership Manager who will develop healthy relationships with Udemy partners to generate sales revenue, collaborative partnerships and sustainable growth in Japan. This is a fantastic opportunity for a tenured channel salesperson, experienced in channel sales who is results oriented and wants to drive sales through our strategic partners. This is a remote role based in Japan, with a preference for Tokyo.

What you’ll be doing

• Drive sales revenue by executing the sales channels and manage healthy working relationships with Udemy strategic partners.
• Act as the main point of contact for partners, ensuring their needs are met, and proactively addressing any and all issues and concerns.
• Provide onsite support, including development of sales/marketing materials, meeting prospects and customers, representing Udemy at events and conferences throughout Japan
• Collaborate with our partners in sales operations and sales data management. Utilize data-driven insights to make informed decisions, identify areas for improvement and track sales performance.
• Stay informed about market trends, competitor activities, and industry developments in Japan's corporate learning and development landscape.
• Work with our Director of Sales and Customer Success Enablement to help our partners stay informed about Udemy's latest marketing narratives, product updates, sales pitches, and launched initiatives.
• Provide feedback to internal teams for product enhancements, operational efficiency, partnership health level, and market insights.
• Travel may encompass up to 25% both domestically and internationally.

What you’ll have

• Proven experience in partnership management or business operations, particularly in SaaS industry, e-learning or technology sector.
• Detail oriented with a bias for action in order to effectively influence others.
• Excellent communication and negotiation skills, strong analytical and problem-solving skills.
• Results-oriented mindset with a track record of exceeding revenue targets.
• Fluency in Japanese and English.

About your Skills

• Problem Solving: You are skilled in creative problem-solving techniques to address client needs, overcome obstacles, and drive sales outcomes, ensuring customer satisfaction and business success.
• Coachability: You demonstrate a strong willingness to learn, adapt, and incorporate feedback to enhance strategies and achieve performance targets, fostering continuous personal and professional growth.
• Curiosity: You exhibit a natural curiosity and hunger for knowledge, constantly seeking to understand market trends, customer preferences, and competitive analysis to inform strategy and drive business success.
• Outbound Mindset: You possess a proactive outbound mindset, driven to identify new business opportunities, cultivate relationships with prospects, effectively communicate value and supported by your research and rigor throughout the process.
• Collaboration. You celebrate diverse perspectives, leveraging the strengths of individuals to drive collective success. Within deals, you adeptly multithread and engage multiple stakeholders. You constantly read your deals to identify when to engage additional stakeholders and turn toward team selling. You are aware of your cross-functional partners’ scope and can support them as they support you.

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Life at Udemy

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

• We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.

• Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.

• Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.

• We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work.

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.

About our APAC region

When you join Udemy in our Asia Pacific (APAC) region, you’ll have the chance to help our globally established business grow locally. We have a solid foundation and a great reputation — and you can be part of the next stage of our journey.

Our investment in the region is significant, with offices in Australia and India and an expanding presence in Singapore, Indonesia, Japan, and beyond. It comes with countless opportunities to make learning more accessible to millions. You’ll work with various cultures with unique needs, affording you the chance to learn and progress in your career. And that progression doesn’t come at the cost of work-life balance; people are at the heart of our mission, which is why we’re committed to looking after ours.

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