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Senior Staff Software Engineer, Instructor Content Opportunities

Udemy

Udemy

Software Engineering
Istanbul, İstanbul, Turkey
Posted on Sep 30, 2024

Senior Staff Software Engineer, Instructor Content Opportunities

Istanbul, Turkey

About us

At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.

This hybrid position requires two days per week in the office at the nearest hub.

About you

You’re an analytical problem-solver ready to put your skills toward purposeful work that has a global impact. You want to lead the way in innovation, exploring the latest technologies and finding new solutions. You thrive in a collaborative environment and are eager to work with and learn alongside the best in Product, Design, and Engineering.

About your Skills

  • Strategic Thinking: You possess a strategic mindset, envisioning the long-term direction of projects and initiatives and making informed decisions that align with organizational goals and drive sustainable growth and innovation.
  • Adaptability and Learning Agility: You thrive in dynamic environments, quickly adapting to new technologies, methodologies, and challenges. Your eagerness to learn and ability to pivot effectively contribute to the team's success in a rapidly evolving industry.
  • Leadership and Mentorship Abilities: You have a track record of inspiring and empowering team members, providing guidance and mentorship to junior engineers, and fostering a culture of continuous learning and growth within the team.
  • Cross-functional Partnership: You excel in managing stakeholder expectations, fostering positive relationships with internal teams, users, and other key stakeholders, and effectively communicating technical decisions, project progress, and milestones.

About this role

The Instructor Content Opportunities (ICO) team at Udemy aims to empower instructors by identifying and capitalizing on content opportunities that fill gaps in Udemy Business (UB) and Udemy’s broader catalog. We focus on driving revenue growth with strategic insights guided by key performance indicators, improving instructor engagement and customer satisfaction. The ICO team ensures that Udemy’s content catalog remains competitive and relevant by systematically addressing content supply gaps and supporting instructors with actionable insights.

As a Senior Staff Engineer on Udemy’s Instructor Content Opportunities (ICO) team, you will play a critical role in developing and maintaining platforms that empower instructors to identify and capitalize on high-impact content opportunities. This position involves working across the stack, from backend services to frontend interfaces, collaborating with cross-functional teams to deliver data-driven tools and insights. Your work will directly contribute to Udemy's ability to fill content gaps, improve instructor engagement, and enhance the overall learner experience.

What you'll be doing

  • Designing, developing, and maintaining applications that empower instructors to create high-quality content addressing critical supply gaps.
  • Implementing scalable backend services and APIs, including front-end integration via GraphQL, to support seamless communication between content discovery tools and instructor-facing interfaces.
  • Building intuitive and engaging frontend experiences based on real-time insights and demand trends to guide instructors in content creation.
  • Collaborating closely with product, design, and data teams to ensure a smooth, integrated user experience for instructors, aligning content development with business objectives.
  • Developing and optimizing tools for content gap discovery and content curation, improving the relevance and quality of Udemy’s catalog.
  • Enhancing and automating the gathering and analysis of organizational content needs, improving transparency, and aligning content development strategies with business goals.
  • Leading complex technical projects from design through implementation, ensuring scalable, high-performance solutions.
  • Growing a team of engineers focused on building intuitive, maintainable, and powerful experiences.
  • Participating in code reviews to ensure code quality, testing, security, and performance.
  • Incorporating experiment-driven development to improve the overall customer journey continuously.
  • Owning the architectural vision for multiple product areas, ensuring long-term scalability and alignment with business needs, and working cross-functionally with other teams to drive product innovation.
  • Participating in agile ceremonies (daily standups, sprint planning, sprint-end demos, and retrospectives) to drive product innovation and collaboration across teams.

What you’ll have

  • B.S. degree or higher in Computer Science or a related technical field.
  • 8+ years of full-time engineering experience
  • Expertise in Kotlin and Python
  • Understanding of React, including React Hooks & Functional Components (or equivalent front-end frameworks)
  • Experience designing scalable, secure and performant APIs (REST/GraphQL/gRPC)
  • Strong understanding of data analytics and experience leveraging data to guide product decisions.
  • Experience working with medium-sized agile development teams
  • Lead large efforts involving multiple stakeholders
  • Well organized, disciplined, and able to manage time and priorities effectively
  • A track record of cross-functional collaboration, particularly with product, design, and data teams.
  • Excellent communication skills and the ability to drive complex projects with multiple stakeholders.
  • A passion for building solutions that empower instructors and enhance the learning experience on a global scale.

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Life at Udemy

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

  • We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.

  • Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.

  • Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.

  • We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work.

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.

Our Benefits Start With U

Our benefits package at Udemy “starts with U” and is grounded in mission-driven benefits that intentionally align with our core values. Here’s a sneak peek at just a few highlighted benefits if you’re a full-time Udemate based in the Türkiye:

  • Core Benefits: Comprehensive medical, dental, life and income protection coverage

  • Parental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement. 16 weeks paid maternity leave for birthing parents as well as a two-week “ease-back” program that enables parents to return part-time at full pay

  • Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support

  • Learning: Free access to Udemy and Udemy Business plus a yearly stipend to spend on professional development

  • Charitable Giving: Corporate charitable match for eligible nonprofits and charities

  • Holidays: 15 days of approved leave if the length of service is 2 months in the first year; 21 days of annual leave if the length of term is between 1 and 3 years; 26 days of annual leave if the length of term is more than 3 years (i.e. 26 days for every year after the end of 4 years of service)

Information regarding data privacy is available within the Udemy Careers Privacy Notice.

+1
What's career development like for Engineers at Udemy?
Wynne Tran, Senior Software Engineer
What drew you to Udemy?
01:05
What is Engineering like at Udemy?
01:04
How does Udemy approach career development for Engineers?
00:42
What's a unique or fun team experience that brought the team culture to life?
00:42
Madhavi Bhasin
Head of Global People Partners and BEDI
Meet Madhavi
00:47
Why did you join Udemy?
01:33
What makes a great teammate at Udemy?
01:24
+1
What's Engineering like at Udemy?
Joan O'Callaghan, Senior Manager, Site Reliability
Meet Joan
00:46
How does the Monitoring and Observability team contribute?
01:21
What is the impact of having a Blameless Culture?
01:48
Trey Briggs
Director of Engineering
Meet Trey
00:55
Why did you join Udemy?
00:55
What makes a great teammate at Udemy?
00:33
Genefa Murphy
CMO
Meet Genefa
00:31
Why did you join Udemy?
01:04
What makes a great teammate at Udemy?
00:34
Greg Brown
CEO
Meet Greg
00:09
Why did you join Udemy?
00:49
What makes a great teammate at Udemy?
00:35
Cagri Karahan
VP of Engineering and Country Manager, Turkey
Meet Cagri
00:32
Why did you join Udemy?
00:37
What makes a great teammate at Udemy?
00:18
+1
How does the Data Organization contribute to the mission?
Tom Do, Vice President of Engineering, Data
What about the mission inspired you to join?
01:48
What is the Data team focused on contributing towards?
01:10
What's a unique team culture experience you valued?
00:58
Darragh Flood
Senior Director of Product Design
Meet Darragh
00:25
Why did you join Udemy?
00:40
What makes a great teammate at Udemy?
00:41
Embed clip
+1
What's career development like for Engineers at Udemy?
Wynne Tran, Senior Software Engineer
What drew you to Udemy?
01:05
What is Engineering like at Udemy?
01:04
How does Udemy approach career development for Engineers?
00:42
What's a unique or fun team experience that brought the team culture to life?
00:42
By embedding a player on your site, you are agreeing to Puck's Terms and Privacy
Embed clip
Madhavi Bhasin
Head of Global People Partners and BEDI
Meet Madhavi
00:47
Why did you join Udemy?
01:33
What makes a great teammate at Udemy?
01:24
Career advice to your younger self?
00:50
What do you like to do outside of work?
00:52
Describe the culture of your team
01:11
Lightning Round
00:22
By embedding a player on your site, you are agreeing to Puck's Terms and Privacy
Embed clip
+1
What's Engineering like at Udemy?
Joan O'Callaghan, Senior Manager, Site Reliability
Meet Joan
00:46
How does the Monitoring and Observability team contribute?
01:21
What is the impact of having a Blameless Culture?
01:48
By embedding a player on your site, you are agreeing to Puck's Terms and Privacy
Embed clip
Trey Briggs
Director of Engineering
Meet Trey
00:55
Why did you join Udemy?
00:55
What makes a great teammate at Udemy?
00:33
Describe the culture of your team
00:27
Career advice to your younger self?
00:42
What do you like to do outside of work?
00:19
Lightning Round
00:57
By embedding a player on your site, you are agreeing to Puck's Terms and Privacy
Embed clip
Genefa Murphy
CMO
Meet Genefa
00:31
Why did you join Udemy?
01:04
What makes a great teammate at Udemy?
00:34
Describe the culture of your team
00:39
Career advice to your younger self?
00:40
What do you like to do outside of work?
00:36
Lightning Round
00:16
By embedding a player on your site, you are agreeing to Puck's Terms and Privacy
Embed clip
Greg Brown
CEO
Meet Greg
00:09
Why did you join Udemy?
00:49
What makes a great teammate at Udemy?
00:35
Career advice to your younger self?
00:42
What do you like to do outside of work?
00:44
Describe the culture at Udemy?
00:30
Lightning Round
00:12
By embedding a player on your site, you are agreeing to Puck's Terms and Privacy
Embed clip
Cagri Karahan
VP of Engineering and Country Manager, Turkey
Meet Cagri
00:32
Why did you join Udemy?
00:37
What makes a great teammate at Udemy?
00:18
Career advice to your younger self?
00:25
What do you like to do outside of work?
00:27
Describe the culture of your team
00:29
Lightning Round
00:29
By embedding a player on your site, you are agreeing to Puck's Terms and Privacy
Embed clip
+1
How does the Data Organization contribute to the mission?
Tom Do, Vice President of Engineering, Data
What about the mission inspired you to join?
01:48
What is the Data team focused on contributing towards?
01:10
What's a unique team culture experience you valued?
00:58
By embedding a player on your site, you are agreeing to Puck's Terms and Privacy
Embed clip
Darragh Flood
Senior Director of Product Design
Meet Darragh
00:25
Why did you join Udemy?
00:40
What makes a great teammate at Udemy?
00:41
Describe the culture of your team
00:42
Career advice to your younger self?
00:53
What do you like to do outside of work?
00:27
Lightning Round
00:18
By embedding a player on your site, you are agreeing to Puck's Terms and Privacy