Engineering Manager

Hybrid work

Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, Mexico City and Melbourne.

This hybrid position requires two days per week in the office at the nearest hub.

About you

You are a motivated, meticulous Engineering Manager with a focus on a team-oriented approach and exceptional problem-solving capabilities. Your values align with our emphasis on humility and collective pride. You have proven experience guiding and motivating technical teams, you are organized and proactive with an ability to prioritize tasks effectively not just for yourself, but for your entire team.

We continue to foster a workplace culture of 'individually humble and collectively proud', thus your leadership style should encourage teamwork and collective effort. We value every voice and it's important to us that your team members know their contributions are recognised. Your role demands continuous celebration of both small victories and huge successes, facilitating this interplay with our global team.

About this role

Udemy is searching for an Engineering Manager that embodies our core values: authenticity, a drive for continuous learning, being results-oriented, lean into experimentation, and embodying the spirit of being individually humble, yet collectively proud. We expect you to possess extensive knowledge relevant to your domain (i.e., software architecture, project management) and an impressive resolve to stay updated with industry trends and advancements. You should be proficient in React, GraphQL, Typescript, CSS, NextJS (or a similar framework), Webpack, NPM, and MobX (or similar framework) with a demonstrated ability to manage complex engineering projects with diverse teams by driving results, analytical problem solving, systems thinking, decision making, and active listening.

More than just managing, we expect you to inspire your team. In this role, you will be addressing complex tasks, guiding your team through projects with ambiguous parameters, and ensuring the delivery of high-quality services. You will play a crucial part in communicating technical complexities to stakeholders and representing your team's interests.

At Udemy, we live by the credo of 'we are always learning'. This is reflected in our commitment to continuous improvement and passion for knowledge-sharing. You are expected to embrace this spirit of growth, fostering a climate of constructive debates and encouraging your team to plug into our platforms for organizational learning. Being open to robust discussions and leveraging our solutions to facilitate team learning will be pivotal to your success in this role.

Within the Learner Success portfolio, our mission is to help learners advance their professional skills so they can accelerate their careers with confidence. As a manager within the portfolio, you will be leading and building a team to help our learners onboard onto our platform, identify their learning goals, find the right learning content for them, and enhance their skills. We do this by leveraging our platform from recommendations, skills guidance, and GenAI, to name a few. You would be instrumental in driving experiences that enable learners to achieve their goals and improve their lives through learning.

What you'll be doing

• Working with your engineering team along with your cross-functional partners in product, design, data science, product marketing, and others to build a roadmap, deliver features, manage execution, and identify areas for development.
• Communicates clearly, concisely, and effectively with their stakeholders and leaders.
• Using skills like driving results, analytical problem solving, systems thinking, decision making, and active listening to effectively lead engineering teams.
• Demonstrated use of React, GraphQL, Typescript, CSS, NextJS (or a similar framework), Webpack, NPM, and MobX (or similar framework), bringing a depth of knowledge and experience to deliver high quality results.
• Growing your team, their careers, and tracking their performance through 1-on-1s and annual reviews.
• Working with senior management to strategize resource allocation.
• Prioritize, delegate, and juggle multiple tasks concurrently.
• Incorporate feedback from your team and managers to continuously improve your team’s execution and ability to achieve your team’s goals.
• You will extend your networking skills within and beyond the organization - maintaining key relationships and providing mentoring to your team.

What you’ll have

• Demonstrated abilities in driving results, analytical problem solving, systems thinking, decision making, and active listening
• Technical expertise in React, GraphQL, Typescript, CSS, NextJS (or a similar framework), Webpack, NPM, and MobX (or similar framework)

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Life at Udemy

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.

Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.

Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.

We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work.

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We will consider for employment qualified applicants with arrest and conviction records.

Udemy Mexico Benefits

Our benefits are designed to support you and your family with the protection and care you need, ensuring easy access to the right coverage when it matters most. Here’s a snapshot of the key benefits for full-time Udemates based in Mexico:

Core Benefits:

• Medical, Dental, and Vision Coverage: Includes maternity, private hospital, dental, and vision benefits for employees and eligible dependents.
• Life Insurance: 12x monthly base salary, with a Free Cover Limit of MXN 7.5 million.

Financial Benefits:

• Grocery Vouchers: Monthly vouchers valued at $2,200 MXN.
• Teleworking Allowance: $800 MXN monthly.
• Savings Fund: Both you and Udemy contribute 13% of your monthly salary, capped to 1.3 times the UMA value.
• Christmas Bonus: Equivalent to 30 days of your current salary.
• Vacation Bonus: 25% premium on your vacation days.

Time Off Benefits:

• Holidays: Udemy observes 12 public holidays in Mexico.
• Annual Leave: 12 days of annual leave per year.
• Sick Leave: 10 days of paid sick leave per year.
• Family Bonding: 12 weeks of maternity leave or partner leave for bonding after the birth or adoption of a child.
• Bereavement Leave: Up to 20 working days for the loss of a loved one.

Wellbeing Benefits:

• Maven (Reproductive Health): Unlimited virtual appointments and $25,000 lifetime benefit for fertility, adoption, and surrogacy.
• Modern Health (Therapy and Coaching): 10 sessions with therapists and 10 sessions with coaches per year.
• Origin (Financial Planning): Free access to Certified Financial Planners for you and your spouse.
• Workplace Options (EAP): 24/7 support for family, stress, caregiving, financial, and legal issues.

Additional Perks:

• Udemy Courses: Free and unlimited access to Udemy’s Marketplace and Udemy Business.
• Home Office Reimbursement: $500 one-time reimbursement and $35 monthly for work-from-home needs.