About The Company

VI is the market leading Enterprise-AI platform for health, serving the world’s largest health organizations — from Fortune 500 health providers to pharma and consumer brands - helping them maximize acquisition, enrollment, engagement, retention, and health outcomes. Vi offers 3 main product lines: Activate, Engage and Operate.

Backed by $125M+ in R&D, our powerful platform serves over 175 million members daily — and growing. We are based in New York, Austin, Nashville & Tel Aviv.

About The Position

We are seeking a highly skilled DevOps / Platform Engineer to join our R&D team. In this role, you will be responsible for designing, operating, and scaling our cloud infrastructure while supporting both engineering and machine learning initiatives.

You will own our AWS environment end-to-end — from infrastructure architecture and Kubernetes operations to MLOps enablement, security hardening, and cost optimization. This role goes beyond traditional DevOps and includes responsibilities across IT operations support, multi-account AWS management, DevSecOps practices, DevFinOps ownership, and machine learning infrastructure.

You will play a critical role in ensuring our systems are secure, scalable, observable, and cost-efficient, while enabling fast and reliable software and model delivery.

Cloud Infrastructure & Platform Ownership

• Design, implement, and maintain scalable infrastructure in a multi-account AWS organization
• Manage and deploy applications using Helm charts, GitOps workflows using ArgoCD
• Support CI/CD pipelines and release processes.

Observability & Reliability

• Implement and maintain monitoring and logging solutions.
• Define alerts, dashboards, and SLOs to ensure system health and operational excellence.

MLOps Enablement

• Support and operate ML infrastructure in AWS
• Enable reliable model deployment, monitoring, and lifecycle management.

DevSecOps & Security

• Implement security best practices across infrastructure and CI/CD pipelines
• Enforce IAM least-privilege policies and secure networking configurations
• Integrate security ownership and compliance controls.

DevFinOps & Cost Optimization

• Monitor and optimize AWS resource utilization and costs
• Implement cost visibility and reporting practices

IT & Operational Support

• Support internal IT-related infrastructure tasks
• Continuously improve operational processes and automation

• 3–5 years of experience working in a DevOps or Platform Engineering role.
• BSc degree in Computer Science, Engineering, or equivalent (required).
• Strong hands-on experience operating in an AWS environment.
• Solid understanding of networking fundamentals, including: VPC design, subnets, routing tables, Load balancers, NAT/Internet gateways.
• Experience maintaining Kubernetes clusters at scale, including managing and deploying Helm charts.
• Strong background in observability and monitoring using: Prometheus, Grafana, and Loki and CloudWatch.
• Experience with GitOps workflows and continuous delivery using ArgoCD.
• Proficiency with Infrastructure as Code (Terraform / Cloudformation), preferably using AWS CDK (Python and/or TypeScript).
• Core understanding of MLOps principles, including model deployment, monitoring, versioning, and lifecycle management.